Karl S. Email & Phone Number

Boston, Ma, Us

United States

Atlanta, Georgia, Us

Increased the Revenue, ROI, Benefits Realization, Functionality, Productivity, Efficiency, Scalability, Security, and Reliability for a Massachusetts Healthcare Provider & Insurer through the successful Program Management of 6 different strategic and multi-year long Digital and Business Transformational Programs at the C-Level.DIGITAL AND BUSINESS TRANSFORMATIONAL PROGRAMS INCLUDED:1). Sitecore DXP (Software as a Service (SaaS)) upgrade and migration to Microsoft Azure.2). Departing the Commercial Insurance market to focus on the more profitable lines of business.3). Third Party Administrator (TPA) migration from Cognizant/Trizetto platform to Eldorado/HEALTHpac (Mphasis).4). Migration to Cornerstone OnDemand/Saba, a new SaaS Learning Management System (LMS) platform.5). Migration to Okta, a new Cloud-based SaaS Identity Access Management (IAM) platform.6). SQL Server upgrade and new Server Infrastructure upgrade for all environments, systems, and applications.

Exeter, Rhode Island, Us

(A $1B Global Cloud Communications Service Provider (CCSP) focused on transforming the customer and workspace experience for commercial, enterprise and public sector organizations.)(NWN Corporation acquired Carousel Industries)CLIENT PORTFOLIO & IT DELIVERY MANAGEMENT:- Increased revenue between $9M to $15M on an annual basis by actively & efficiently managing a diverse IT client portfolio of 15 to 30 IT national and global programs and projects with IT Technical Teams specializing in technology solutions delivery such as Security, Unified Communications & Collaboration, Networking, Data Center, Cloud, and Managed Services for CIOs and CTOs in business verticals such as: Banking, Bio-pharmaceutical, Construction, Consulting, Education, Healthcare, Manufacturing, Media, Nonprofit, Publishing, and Public Safety.THE GLOBAL PROFESSIONAL SERVICES AND DELIVERY TECHNOLOGY SOLUTIONS INCLUDED:- Custom Software Development, SharePoint 2013, Data Center Construction Build-outs.- Data Center & Office Migrations, Business Continuity Testing, Firewall, Router, & Switch Migrations.- LAN/WAN Redesigns, Technology Assessments, Telco Migrations, & WiFi Access Point Deployments.CISCO SECURITY:- Next-Generation Firewall, Unstructured Data Security, Next-Generation Endpoint Security- Network Access Control, Security ServicesCISCO UNIFIED COMMUNICATIONS & COLLABORATION:- Voice & Video Communications, Messaging, Conferencing, Contact Center- Visual Communications and AV IntegrationCISCO NETWORKING:- Hybrid WAN and Internet, Next-Generation Network, Enterprise MobilityCISCO DATA CENTER:- Converged Infrastructure, Disaster Recovery and Business Continuity- Virtualization and AutomationCloud, Infrastructure as a Service (IaaS), Software as a Service (SaaS), & Managed Services3RD PARTY SOLUTIONS:- APC, Fortinet, Microsoft Lync, Microsoft O365, OpenText RightFax- NetApp, SharePoint 2013, SimpliVity, Varonis, Veeam, VMware.

Providence, Rhode Island, Us

(RBS / Citizens Bank is a $525B U.S. based Bank)MIGRATION TO A NEW COMMERCIAL LOAN SERVICING PLATFORM (FROM SHAW TO AFSVISION (SaaS))- Over a 22-month duration, successfully and effectively directed, planned, designed, implemented, tested, and managed 100+ onshore and offshore (Bangalore & Chennai India) IT professionals and third-party vendors (PwC, Accenture) to procure, install, configure, and test new LAN/WAN and server infrastructure, required to support new Systems Integration Testing (SIT), User Acceptance Testing (UAT), and Production “Go-Live” environments on-time in support of a $100+ million-dollar enterprise-wide Commercial Lending Platform from Automated Financial Systems (AFS Vision). - The strategic, multi-faceted program converted the existing Commercial Loan Processing Platform that consisted of 23 systems; 70 interfaces; 63 applications, and 80 databases to the new Automated Financial Solutions (AFS) Vision Product. The New Commercial Lending Platform was successfully integrated, tested, deployed, and operationalized using a phased-in roll-out to approximately 3,000+ End-Users. The data conversion consisted of 57,655 customer loans with a value of $128 Billion dollars.

London, Gb

(International Game Technology (IGT), is an end-to-end $5.2B international company providing an integrated portfolio of technology products and services across lotteries, sports betting, and interactive gaming markets globally.)BUSINESS TRANSFORMATION: CONVERTED THE NJ LOTTERY ONLINE FINTECH GAMING SYSTEM PLATFORM:- As part of a $105M contract between the New Jersey Lottery and the awarded vendor International Game Technology (IGT), I directed and provided overall onsite leadership to an IGT $51M strategic program by managing a cross-functional team of 70 onshore and offshore technical personnel over 19-month duration and successfully implemented, integrated, tested, and converted the existing New Jersey Lottery online gaming platform and network infrastructure to IGT’s custom software development Enterprise Series System, a fault-tolerant, 7x24 client/server, real-time, online transaction processing system (OLTP).- SAVINGS: Converted the existing WAN to a Hughes Satellite (VSAT) and saved the New Jersey Lottery $10M annually.- BUSINESS CONTINUITY: Implemented a new Cisco network infrastructure for existing New Jersey Primary Data Center and planned, designed, implemented, and tested a new LAN/WAN and Server Infrastructure for a new and fully redundant Backup Gaming Central Systems in a new Disaster Recovery Backup Data Center located in Austin Texas. - UNDER BUDGET: The overall program was $1.5M under budget and delivered on time.- PROFIT: Generated an additional $4M in net profit revenue to IGT over 4 months.

Plano, Texas, Us

(Formerly The Revere Group Ltd. The Revere Group was acquired by NTT Data Services)NTT DATA is a $22B IT services company, with 139K employees, that offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide.BUSINESS TRANSFORMATION: RECOMMENDED TO TAKE OVER A FAILING ORACLE DATA WAREHOUSE PROJECT:- Recommended and assigned by the CIO of a Massachusetts Healthcare Insurer & Provider of Care and Revere Group Senior Executive management to take-over the Project Management leadership and responsibility of Revere Group’s deliverable which was to replace Massachusetts Healthcare Insurer & Provider of Care current Data Warehouse with a New Oracle Enterprise Data Warehouse, which was a $3+ million dollar consulting initiative.- Through on-site leadership and hands-on management, created a Core Project Team of Subject Matter Experts (SMEs) and managed all internal and external consultants, contractors, and healthcare IT resources and completely reset and re-planned the entire project by re-validating the entire scope of the project, requirements, personnel, design, deliverables, milestones, and the overall project schedule and placed the strategic project back on-track for the CIO at Massachusetts Healthcare Insurer & Provider of Care.

(ISO-ITS was acquired by Verisk Analytics, Inc.)ISO Insurance Technology Solutions (ISO-ITS), was a business unit of Insurance Services Office, Inc., (ISO), specialized in creating, customizing, and implementing ISO Rating Service and the browser-based quoting/underwriting and policy administration platform called "AscendantOne" for their clients. The AscendantOne Policy Management Suite is a comprehensive policy management system, including rating, quoting, and underwriting for all property/casualty lines of insurance.BUSINESS TRANSFORMATION: RECRUITED BY COO TO TAKE OVERTHE LEADERSHIP OF A FAILING EPMO:- Recruited by the COO to take over the leadership of a failing corporate EPMO (Policies, Procedures, Personnel, and Programs), as well as the Program rescue of two critical multi-million-dollar ISO Insurance Technology Solutions strategic enterprise programs, which were all on the brink of failure.The first enterprise-wide program on the brink of collapse was a $30Menterprise-wide program for a $40B European-based Global Corporate &Specialty Insurer (Allianz Global Corporate & Specialty (AGCS)).The second enterprise-wide program on the verge of failing was a $3M project for $125B American based global insurer (Liberty Mutual Insurance). - Implemented new policies and procedures based on Project Management Institutes (PMI) Framework.- Deployed new Key Performance Indicators (KPIs).- Trained and mentored 10 Project Managers.- Significantly increased customer satisfaction and the quality of the contractual deliverables by 50%.- Increased consulting revenue by $1M- The strategic programs for both clients were successfully saved and implemented. - Both clients became a Customer Reference Account for ISO-ITS.- Corporate EPMO performance issues that were raised by internal stakeholders, business partners, clients/customers, and third-party vendors were prioritized, actioned, and resolved.

London, Gb

(International Game Technology (IGT), is an end-to-end $5.2B international company providing an integrated portfolio of technology products and services across lotteries, sports betting, and interactive gaming markets globally.)- Directed and Program Managed On-Line Lottery, Video Lottery, and Casino Gaming Start-Ups and Conversions Projects for International Game Technology (IGT), (formerly GTECH Corp), to: Florida State Lottery, and Thailand (The Government Lottery Office (GLO)).BUSINESS TRANSFORMATION: IMPLEMENTED A NEW FINTECH ONLINE NATIONAL LOTTERY IN THAILAND:- Increased Services Revenue by $17 million dollars and Product Sale revenue by $35 million dollars as part of a 5-year contract by successfully leading a global team of International Game Technology (IGT) professionals and technical project personnel located in India, Poland, Australia, Singapore, and the United States to provide a FinTech turnkey customized new national online lottery system within 150 days from Contract Signing to Government Lottery Office (GLO) in Bangkok Thailand.- Lived onsite in Bangkok Thailand for 6 months to manage the final phase of a $28 million-dollar strategic program which involved: Contract Requirements; Contract Deliverables; Business Analysis; Budget/Finance/Schedule; Staffing; Software Requirements; Software Design; Software Development; Testing& Documentation; Quality Assurance; Terminal Manufacturing; Logistics; Primary and Backup Data Center Buildout; Primary and Backup Data Center Infrastructure Build-out (Central Systems, Servers, LAN/WAN); Architecture; Performance Lab Testing; Telco/Terminal Install Management; Operations; Training & Documentation; and Post Project Review.- Assisted in establishing and staffing the joint venture company (LOXLEYGTECH Technology Co. Ltd. (LGT)), in Bangkok Thailand. - Created, distributed, and delivered weekly status reports to Senior Executive Management on the technical and financial performance and progress.

Ca

(Nortel went out of business)OPTICAL DENSE WAVELENGTH DIVISION MULTIPLEXING ASSESSMENT:- Successfully conducted the company’s first Optical Dense Wavelength Division Multiplexing (DWDM) Feasibility Assessment as a Professional Service offering for a leading 1.6 trillion-dollar financial institution in the northeast. The engagement entailed the project management of an international team of 30 professional and technical personnel including solutions architects, optical engineers, business analysts, sales executives, and senior executives over a six-month duration. The Optical (DWDM) Feasibility Assessment involved research, planning, development, direction, and recommendations to the institution’s CIO and senior executive management team.LAN INFRASTRUCTURE UPGRADE PROJECT FOR A LEADING MANUFACTURER:- Successfully managed a LAN Infrastructure Upgrade Project for a client that is a leading manufacturer in electronics manufacturing services (EMS).Led across functional project team of 46 personnel (senior management, solutions architects, network engineers, third-party vendors, and cabling sub-contractor) over a 5 month duration in order to plan, coordinate, and implement the project for the client’s 300,000 sq. ft. manufacturing facility.- The LAN Infrastructure Upgrade Project was a success by providing the client with a cost-efficient network solution that delivered premium performance, availability, reliability, scalability, as well as support for a range of network interfaces for future expansion. -The LAN Infrastructure Upgrade Project was completed 2 weeks ahead of the original project schedule.

Gb

(The PWC Burlington Office went out of business due to the financial impact of the Internet Bubble) - Generated $1 million dollars in revenue for PwC by successfully planning, directing, and providing overall Project Management leadership to a $2.8million dollar Enterprise-Wide Network Operating System Migration (NOS)Project from Banyan VINES to Microsoft NT 4.0, Exchange 5.5, and Outlook97 for EMC.- Generated $860,000.00 dollars in revenue for PwC by directing a cross functional team of PricewaterhouseCoopers consultants to evaluate a Budget& Forecast System (Pillar) for a leading Publishing and Media corporation. Contributed to a System Prospectus requirements document and Technology Assessment, which proposed the implementation of a new Data Warehouse to provide the client with a single consistent source of integrated business information and improved access to financial data.- Generated $800,000.00 dollars in revenue for PwC by leading a cross functional project team of PricewaterhouseCoopers consultants to define, design, construct, and implement an Oracle Operational Data Store (ODS)for a Pharmacy Benefit Management (PBM) and prescription mail order organization over a 5-month duration. Oversaw the development of a centralized Operational Data Store (ODS) that combined the company’s existing databases (Claims, Drug, Physician, Pharmacy, and Eligibility) with their lookup tables. - Contributed to the development of a PricewaterhouseCoopers Program Management Office (PMO) for Mohegan Sun, a Connecticut based casino and entertainment facility, in order to organize, manage, implement, and control 23 large-scale IT projects using PricewaterhouseCoopers methodology.

London, Gb

BUSINESS TRANSFORMATION: CONVERTED THE MISSOURI LOTTERY ONLINE GAMING SYSTEM PLATFORM:-Successfully and profitably generated $28 million dollars in revenue with the seamless implementation, integration, and conversion of the Missouri State Lottery’s existing lottery on-line gaming system. Led a cross functional project team of 169 professional and technical personnel over 5 ½ months to convert the existing Lottery On-line Gaming System and Network Infrastructure to GTECH’s new PRO:SYS, which is a fault-tolerant, 7x24, Sybase (10.0.2), client/server, real-time, online transaction processing system (OLTP); a Network Infrastructure; and two Data Centers for Site Operations, Computer Operations, LAN/WAN, Communications, Marketing, Hotline, Field Service, and Administrative personnel. Developed, controlled, and reconciled a $10.3 million project budget and achieved all State RFP contractual requirements, milestones, and deliverables on time and within budget.LAUNCHED A NEW STARTUP SUBSIDIARY COMPANY & BUSINESS: ELECTRONIC BENEFITS TRANSFER (EBT)- As the Deputy Project Manager, under the direction of the Program Director/General Manager, lived in Austin Texas for a year and successfully contributed to the new $40 million dollar venture start-up and management of GTECH’s subsidiary corporation Transactive Corporation. Transactive Corporation, was awarded a $200 million 7 year contract to provide the State of Texas and the Texas Department of Human Services (TDHS) with an Electronic Benefit Transfer (EBT) system. Electronic Benefit Transfer (EBT) systems replaces the existing manual system of delivering Food Stamp and Temporary Assistance to Needy Families (TANF) benefits through Food Stamp Coupons and Checks to a system which utilizes Electronic Funds Transfer (EFT) through point-of-sale (POS) technologies via magnetic stripe debit cards.

Bachelor'S Degree, Computer Information Systems

Associate'S Degree, Management

Certificate, Project Management