I help organizations create great user experiences (UX), and interaction designs (IxD). I work with the user-centered design processes, and Lean Startup / Lean UX methods to quickly validate assumptions and track progress, to design what has value for both the user and the business.I gather and evaluate user research, which includes analyzing web data and creating A|B tests. I also construct research plans; recruit participants, write moderator scripts/test plans, conduct interviews and Listening Labs; manage surveys/questionnaires; monitor user comments; and administer remote user testing.I determine information architecture and visual communication requirements for content hierarchy, navigation, and interactions. I propose UX for long-term goals with intent and strategy planning. I lead collaborative ideation for design solutions, with affinity diagramming.I create user experience resources—including personas, user flows, user scenarios, and customer journey maps. I create mockups in Figma for prototyping ideas with required level of fidelity. I draft wireframes and write specifications while working with engineers in an Agile Scrum environment.I also have a background in graphic design for branding, including web, mobile, and print.
Listed skills include User Experience, Interaction Design, User Interface Design, User Centered Design, and 40 others.