Director, Digital Transformation & Automation - Product
CurrentResponsible for leading Coalfire's PCI practice and SaaS product development efforts to coordinate and implement all PCI project methodologies, to include working with leadership to develop and implement a central strategy and vision.Devising prompts for ChatGPT, Claude, and other generative AI tools in order to improve customer and team member experiences.Collaboratively work with other practice leads and customers to define the best product for customers.Utilizing OpenAI technologies to define stand alone and prompt chains to expedite assessment and automation components in order to give time back to customers and team members.Develop, test, and integrate automation and reporting capabilities into all Coalfire practices through Coalfire’s SaaS products to enable better experiences for customers and team members.Build and maintain a growing list of payment and/or cybersecurity compliance frameworks against known industry/regulations/standands (ie NYDFS, GDPR, DORA EU 2022-2554, Spain ENS v2023, SWIFT CSCF)Work with other product leads to refine the compliance, framework, and reporting needs for internal and external customers for healthcare (HITRUST, HIPAA), government entities (FedRAMP), and all other international and/or domestic entities (ISO/SOC).Responsible for developing and issuing marketing content along with a team of dedicated marketing personnel that are assigned to the PCI practice. Marketing content includes blogs, industry whitepapers, educational videos and online webinar support for Coalfire and our partners.