Online affiliate marketing

■ Receives customer calls in a call center environment. Continuously provide high quality service to achieve maximum customer satisfaction within the specified PLA’s. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct customer to the appropriate department for resolution. Is responsible for achieving individual targets whilst maintaining quality and compliance.■ Promoted to 8C and 8D level consecutively.■ During ISD, exhibited outstanding performance in the 9th Academy for UK Personal Cards Process and graduated as the “Grand Star Scholar” as well as “Sales Scholar”■ Certified for the UK Lost and Stolen Process■ Certified Six Sigma White belt■ ETPM of 2 for year-end 2008

■ Doing In-bound calls, assisting customers on the services we provide, making sure that the customers are satisfied and happy on our product service as well as customer care service.■ Ranked Top 9 Agent for the Month of November 2005

Helps in the Diagnosis of certain tumors/CA (eg. Bone scanning, mammoscintigraphy) by administering radioactive dyes and uses Scintigraphs. Performs radioactive assays for thyroid function test. Elution of radioactive solutions.