Karl Unger

Karl Unger Email and Phone Number

Sr IT Service Technology Consultant
Karl Unger's Location
Bethlehem, Pennsylvania, United States, United States
Karl Unger's Contact Details
About Karl Unger

A exciting, dynamic, result-driven technology leader with over 30 years of technology experience and 12 years of demonstrated success with ITSM Strategic initiatives, ITIL implementation, process/service design and governance. Expertise in ITIL, continual service improvement, analytics, project management, and business intelligence.Accomplished in technology management, strategy development and IT service delivery providing a mix of leadership, analytical, and technical capabilities with a world-class Fortune 100 organization. Leading complex business initiatives working across numerous lines-of-business and technology areas to align priorities, increasing stakeholder accountability, and enhancing overall IT maturity. Specialties:Strategic and Tactical Planning, Process Design and Implementation, Process Re-Engineering, Critical Thinking, Six Sigma Green Belt, ITIL V2 and V3 Foundations and Multiple ITIL Practitioner Certifications.

Karl Unger's Current Company Details

Sr IT Service Technology Consultant
Karl Unger Work Experience Details
  • First Advantage
    Sr It Service & Technology Manager
    First Advantage Aug 2017 - Apr 2023
    Atlanta, Ga, Us
    Exploration of Microsoft O365 for implementing Intranet and Application as corporate solutions.
    View
  • First Advantage
    It Service Manager (Major Incident / Problem Management)
    First Advantage Feb 2016 - Aug 2017
    Atlanta, Ga, Us
    IT Service Management Professional working on integrating and maturing ITIL best practices throughout FADV IT Operations. Implemented Major Incident Management and Problem Management as a strategic solutions.
    View
  • New York Life Insurance Company
    Process / Performance Management Engineer
    New York Life Insurance Company Jun 2005 - Dec 2015
    New York, New York, Us
    Extensive experience with creating, implementing, maintaining and managing process and tools for IT Service Management disciplines under ITIL Framework. Demonstrated the ability to interact and persuade successfully both internal and external customers, technical and development groups, and day-to-day dealings with Management. I also have significant accomplishments in turnaround situations, strategic planning, efficiencies, cost savings, and project management with process improvement initiatives.
    View
  • New York Life Insurance Company
    Sr Systems Engineer Capacity Management
    New York Life Insurance Company 1999 - 2005
    New York, New York, Us
    Strategic planning for distributed computing infrastructure for Wintel and UNIX based environment. Manage request process and analyze availability for placement for new workloads or upgrades to existing workload placed in the computing infrastructure. Develop Semi annual Application specific capacity plans for Core business applications. Develop Semi Annual Technology plans for Wintel computing infrastructure.
    View
  • New York Life Insurance Company
    Storage Administrator
    New York Life Insurance Company 1995 - 1999
    New York, New York, Us
    Support of Mainframe and Distributed storage provisioning, configuration, and backup. Lead Adminstrator for managing Backup and Recovery in support of our Business Recovery maturity.
    View
  • New York Life Insurance Company
    Systems Programmer
    New York Life Insurance Company 1989 - 1995
    New York, New York, Us
    View
  • Independence Bankcorp
    Network Engineering
    Independence Bankcorp 1985 - 1989

Karl Unger Skills

It Service Management Itil Unix Analysis Management Windows Server Business Analysis Vendor Management Sdlc Process Engineering Process Control Project Management Disaster Recovery Itil Certified Six Sigma Information Technology Capacity Planning Enterprise Architecture Leadership Process Management Process Capability It Strategy Program Management It Management Process Improvement Continuous Process Improvement Initiatives Infrastructure Business Intelligence Requirements Analysis Integration Visio Process Integration Governance Sharepoint Strategy Data Center Virtualization Software Development Life Cycle Business Process Improvement

Karl Unger Education Details

  • Certification
    Certification
    Service Offerings And Agreements
  • Certification
    Certification
    Operational Support And Analysis
  • Certification
    Certification
    Itil Continual Service Improvement
  • Rutgers University
    Rutgers University
    Process Engineering
  • Northampton Community College
    Northampton Community College
    Science
  • Iil
    Iil
    Six Sigma Green Belt

Frequently Asked Questions about Karl Unger

What is Karl Unger's role at the current company?

Karl Unger's current role is Sr IT Service Technology Consultant.

What is Karl Unger's email address?

Karl Unger's email address is ka****@****ife.com

What is Karl Unger's direct phone number?

Karl Unger's direct phone number is +190823*****

What schools did Karl Unger attend?

Karl Unger attended Certification, Certification, Certification, Rutgers University, Northampton Community College, Iil.

What are some of Karl Unger's interests?

Karl Unger has interest in Children.

What skills is Karl Unger known for?

Karl Unger has skills like It Service Management, Itil, Unix, Analysis, Management, Windows Server, Business Analysis, Vendor Management, Sdlc, Process Engineering, Process Control, Project Management.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.