Karl Whipple Email & Phone Number

Portland, Me, Us

Portland, Maine, United States

Portland, Maine, United States

Kennebunkport, Maine, United States

Four Star Year Round Resort | Maine Coast | 75 Room Leisure Luxury Resort CollectionProvide leadership and direction to all resort properties based on financial, service, and associate satisfaction goals. Identified and executed operational processes that would yield optimal performance in aim of achieving property goals. Act as a liaison executive between Hotel Management company and property ownership. Provide guidance and support to leadership team in aim of each achieving individual goals and career aspirations.

Omni Mount Washington Resort & Bretton Woods Ski Mountain , New Hampshire

Director, Rooms: As a member of the Executive Committee, directly responsible for Rooms Division that comprises of Guest Services, Housekeeping, Front Office and Concierge departments for 4 diverse properties on campus. Provide leadership in terms of employee relations, strategic operational efficiencies and financial course. Ensure corporate compliance relative to guest satisfaction, revenue generation and profitability throughout the division. Provide direction relative property budgets and forecast preparation. Develop and Champion guest engagement action plans to yield memorable and exceptional guest experiences.

Historical Downtown Portland , Maine

Right Time Café & Catering, LLC: 2005 – July 2016 – Located in the Historical Time & Temperature building. Portland , ME Created and transformed this new start up business in all aspects compassing company uniqueness, catering clientele development, defined business strategies and operational standards for the 56 seat Café & off site catering business. Strategic Sales approach with an emphasis on Corporate Events and Social Gatherings. Event planning and menu design with a keen financial and service orientated focus. Executed business plans relative to new client growth to increase market share. Sustained financial integrity through persistent business strategic expansion plans. Sold Business.

Portland , Me

Starwood Hotels & Resorts, Sheraton South Portland Hotel, January 2000 - 2005General Manager: Provided leadership and direction to all departments within the overall operation in terms of financial maximization, sales positioning and market share to dominate performance in the comp set. Defined and executed operational processes that would yield optimal performance in aim of achieving property goals. Ensure adherence to established policies and procedures while engaged in effective communication with corporate leadership teams. Lead the property to achieve financial targets simultaneously with achieving uncompromising levels of guest and associate satisfaction. In pursuit of continuous improvement at every level of the operation, I would challenge, inspire and motivate executive committee members to constantly review the operational performance of their respective areas of responsibility and determine and identify opportunities for upward succession to achieve their stretch goals. Created a safe , fun filled and engaging work environment for all staff members.

Memphis , Tn

Director, Room Operations: Responsible for overall room operations relative to guest service and financial performance. Ensure compliance of Marriott Brand Standards. Directly involved with generation of Hotel Sales coupled with Yield Management/Market Share performance. Financial performance involving budget and forecast preparations.

Memphis , Tn

Executive Assistant General Manager: Primarily responsible for the overall operation of all Rooms Division Departments relative to operational performance and profitability. As a member of the Executive committee, provided support to the General Manager and Director of Sales regarding sales prospects, achieve optimal market share by effectively positioning the hotel in the market place. Implemented and executed a multiplicity of programs to ensure quality assurance in each department throughout the property. Responsible for financial integrity and providing an unbending level of service to our guests and associates. Created a highly functional and results orientated work environment through recognition programs that celebrated milestone performance successes and generated opportunities for career progression into leadership roles throughout the operation.

Starwood Hotels & Resorts , Walt Disney World Dolphin Resort 1991 - 1996Director of Transient Reservations Sales and Marketing Analysis:Overall Responsibility for the efficient and effective operations of the Reservation Sales Department reporting directly to the Director of Sales and Marketing. Accountable for Transient Room Revenues in excess of $18 million dollars on an annual basis. Facilitated the group booking process to yield maximum revenues and average rates. Responsible for Reservation Sales staff consisting of 15 Sales Associates, 5 Group Housing Coordinators and 2 Departmental Operational Managers. Ultimate responsibility for all hotel forecasts and budget preparation. Maintained competitive marketing data and analyzed Yield management information. Recipient of Hotel of the Year Award. Participation in the Sales and Marketing incentive bonus program. Progressive Assignments at this property include: Housekeeping Manager Food and Beverage Manager Senior Assistant Front Office ManagerITT , Sheraton , Sheraton Hotel , Washington , DC 1986 - 1989 - Assistant Front Office ManagerITT , Sheraton , Sheraton Stamford , Stamford , Connecticut 1989-1991 - Front Office Manager

Houston, Texas

Bachelor’S Degree, Hotel , Restaurant & Hospitaliy Management

Activities and Societies: HRMA , Student Senate Hotel Representative

Associate’S Degree, Hotel & Restaurant Management

Activities and Societies: HSMA , Student Senate Representative