Doggy Daycare and Boarding

Manages all activities to the efficient operation of the store, more particularly, to provide prompt and courteous service to customers in order to maximize sales and customer service, so as to promote the company’s image and professionalism. Reported directly to the district manager and worked in close collaboration with supporting departments. Directed the assistant manager, sales leads and sales associates essential to the operation of the store. Recruited and developed associates, provided excellent visual presentation and customer service, managed inventory, ensured security and compliance of operation costs. Recruited qualified professional associates and communicated all pertinent information to payroll. Trained the associates through development programs in order to answer the immediate and future needs of the company. Evaluated associates quarterly and performed annual appraisals. Established weekly sales objectives for store and associates. Communicated stock replenishment needs to appropriate parties. Ensured that all merchandise was properly ticked and attractively displayed. Appointed associates responsible for each section of the store. Responsible for adherence to all loss prevention and security policies, as well as credit policies. Manages administrative systems and procedures for inventory control. Ensure store operates within its predetermined budget. Ensure stockroom is neat, well organized, recalls are up to date and shipping and receiving is executed properly. Ensure that all employees practice professional salesmanship within the guidelines of the company in order to achieve maximum sales and provide the highest level of customer satisfaction. Promote total customer service in a friendly way and as the most important consideration in every transaction.

-assisted manager in daily, weekly, and monthly store management-lead shifts and excelled in sales goals -maintained and updated store visual presentation-interviewed potential sales associates

- Assisted fellow Bed students and teachers with technological issues, tips for using SMART boards and programs-in charge of the design and updates of our hallway display board-in charge of providing updates to my classroom section on upcoming tech days and other important information-presented a one hour session on technological software and web sites