●technical support●cloud solutions●maintenance●computing equipment●communication equipment✔︎Installing, configuring and administering Windows Server✔︎Assembling and repairing computers✔︎Troubleshooting network issues✔︎Administering Microsoft Exchange✔︎Google Workplace / Microsoft 365

As QA Manager:✔︎Analysis of medicine dispensing issues provided by pharmacist in charge and investigation through the internal DVR system✔︎Preparing reports with the issue scenario for further enhancement✔︎Development of guidelines documentation for pharmacists✔︎Analyzing documentation of critical issues in pharmacy work process✔︎Working on incomplete set of business and sales process requirements clarifying them✔︎Thefts monitoring and detection through the internal DVR systemAs Product department manager:✔︎Creation of the shopping cart, further analysis and continuous adjustment✔︎Revenue growth - 300% in first 6 months and additional - 100% in following 12 months✔︎Search for new suppliers and negotiations✔︎Compilation of goods catalog, establishing pricing policy and further enhancement

– Talmudic studies – Ethic studies – Law studies

Previously 'Lithuanian Telecom' & 'TEO LT'– Couching ~300 technicians– Sales IPTV, Fiber internet– Search for partners in Kaunas region– Development projects of fiber internet in rural areas

– Direct hot sales – Counseling regarding IT issues– Remote access, fault detection and troubleshooting of computer and data transmission equipment