Karmen Ou

Karmen Ou Email and Phone Number

Head of Partner Success @ Flybuys
Sydney, NSW, AU
Karmen Ou's Location
Greater Sydney Area, Australia
Karmen Ou's Contact Details

Karmen Ou personal email

n/a
About Karmen Ou

Experienced Partnership and Commercial Manager with a demonstrated history of working in the airline, automotive, loyalty and retail industries. Skilled in marketing and communications, stakeholder management, business development and commercial strategy.

Karmen Ou's Current Company Details
Flybuys

Flybuys

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Head of Partner Success
Sydney, NSW, AU
Website:
flybuys.com.au
Employees:
277
Karmen Ou Work Experience Details
  • Flybuys
    Head Of Partner Success
    Flybuys
    Sydney, Nsw, Au
    View
  • Accor
    Vice President Loyalty Partnerships - Pacific
    Accor Jan 2022 - Present
    Sydney, New South Wales, Australia
    View
  • Wooliesx
    Senior Partner Manager - Loyalty / Hatted Product Owner: Offers Services & Subscriptions
    Wooliesx Sep 2020 - Dec 2021
    Sydney, New South Wales, Australia
    View
  • Wooliesx
    Marketing Manager - Woolworths Online (Secondment)
    Wooliesx Jan 2020 - Aug 2020
    Sydney, New South Wales, Australia
    View
  • Woolworths Group
    Partnerships Manager - Woolworths Rewards
    Woolworths Group Dec 2016 - Jan 2020
    Sydney, New South Wales, Australia
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  • Virgin Australia
    Senior Partnerships Manager (Velocity Frequent Flyer)
    Virgin Australia Jul 2015 - Dec 2016
    Sydney, Australia
    My team at Velocity managed travel and retail partnerships. We drove value for our partners and delivered revenue for Velocity by implementing a schedule of targeted marketing campaigns, reviewing new distribution channels and using data analytics to develop and execute propensity models. We onboarded new strategic partners that deliver customer acquisition, customer engagement, brand exposure and revenue for both Velocity and the partner.
    View
  • Qantas
    Manager, Strategy And Portfolio - Qantas.Com
    Qantas Jan 2014 - Dec 2015
    Sydney, New South Wales, Australia
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  • Qantas
    Qantas.Com Ancillary Product Owner
    Qantas Jan 2012 - Dec 2014
    Sydney, Australia
    - Owned and drove the top line sales for qantas.com ancillary partnership channels- Developed the ancillary partnership strategy to support Qantas’ commercial objectives- Managed the partner product development and channel distribution strategy- Relationship building with customers both on short term issues and long term focus- Identified e-Commerce trends and assessed new ancillary partnerships for qantas.com and lead subsequent contract negotiations, partnership integration… Show more - Owned and drove the top line sales for qantas.com ancillary partnership channels- Developed the ancillary partnership strategy to support Qantas’ commercial objectives- Managed the partner product development and channel distribution strategy- Relationship building with customers both on short term issues and long term focus- Identified e-Commerce trends and assessed new ancillary partnerships for qantas.com and lead subsequent contract negotiations, partnership integration and launch - Developed annual marketing plans - Used Adobe Analytics and multivariate testing to optimise partner sales conversion- Supported the development of qantas.com omni-channel strategy Show less
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  • Qantas
    Graduate Management Trainee - Qantas Loyalty
    Qantas Feb 2010 - Dec 2011
    Sydney, New South Wales, Australia
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  • Mercedes-Benz Australia
    Marketing Coordinator
    Mercedes-Benz Australia Jan 2009 - Feb 2010
    Melbourne, Australia
    Based at the Mercedes-Benz Toorak and Camberwell dealerships, I developed a marketing strategy to increase sales, brand awareness, customer base and engagement. Strategy included securing strategic sponsorship with local colleagues, sporting clubs and retailers to engage the local community and increase Mercedes-Benz brand presence; as well as delivering customer care, recognition and referral initiatives to ensure customer retention and repeat purchases. Other responsibilities included… Show more Based at the Mercedes-Benz Toorak and Camberwell dealerships, I developed a marketing strategy to increase sales, brand awareness, customer base and engagement. Strategy included securing strategic sponsorship with local colleagues, sporting clubs and retailers to engage the local community and increase Mercedes-Benz brand presence; as well as delivering customer care, recognition and referral initiatives to ensure customer retention and repeat purchases. Other responsibilities included supervising advertising creation, media placement, production schedule and event coordination. Show less
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  • Holden
    Sales And Marketing - Key Account Manager
    Holden Jan 2008 - Jan 2009
    Melbourne, Australia
    Working in the Sales and Marketing division, I managed the order and delivery of vehicles to key government and retail accounts. I delivered strategic account plans for each customer which involved developing value-add and growth opportunities for the customer and maximising Holden's share of wallet. I completed fleet tender response packages for prospective government, retail and SME clients.
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Karmen Ou Skills

Business Analysis Stakeholder Management Program Management Change Management Airlines Business Strategy Analysis Management Budgets Marketing Forecasting Process Improvement Financial Analysis Business Process Improvement Airports Aviation Strategy Team Leadership

Karmen Ou Education Details

Frequently Asked Questions about Karmen Ou

What company does Karmen Ou work for?

Karmen Ou works for Flybuys

What is Karmen Ou's role at the current company?

Karmen Ou's current role is Head of Partner Success.

What is Karmen Ou's email address?

Karmen Ou's email address is ka****@****lia.com

What schools did Karmen Ou attend?

Karmen Ou attended Commercial Arts Training College Sydney, University Of Melbourne.

What are some of Karmen Ou's interests?

Karmen Ou has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Karmen Ou known for?

Karmen Ou has skills like Business Analysis, Stakeholder Management, Program Management, Change Management, Airlines, Business Strategy, Analysis, Management, Budgets, Marketing, Forecasting, Process Improvement.

Who are Karmen Ou's colleagues?

Karmen Ou's colleagues are Sarah Robertshaw, Ishita Gupta, Mohamed ( Zaki ) Eleraky, Serena Sundai, Ruben Rodriguez, Anmol Sharma, Joshua Pillar.

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