Karmin Teixeira Email & Phone Number

Pleasant Hill, Ca, Us

Pleasant Hill, California

As of April 1, 2021, iWorkGlobal is now part of Velocity Global. Provides general clerical support to Client Solutions Team to ensure client satisfaction. Assists with contingent worker on-boarding process according to client process. Assists with facilitation and compliant completion of new employee paperwork. Performs weekly payroll process; including data entry, payroll feeds and reconciliation. Facilitates processes for employee advances, data changes, and bonuses. Researches and… Show more As of April 1, 2021, iWorkGlobal is now part of Velocity Global. Provides general clerical support to Client Solutions Team to ensure client satisfaction. Assists with contingent worker on-boarding process according to client process. Assists with facilitation and compliant completion of new employee paperwork. Performs weekly payroll process; including data entry, payroll feeds and reconciliation. Facilitates processes for employee advances, data changes, and bonuses. Researches and resolves payroll related issues. Assists with returned paycheck re-distribution. Performs background check billing process. Processes employee terminations to include off-boarding requirements. Performs unemployment claim processing. Adheres to wage and hour and employment compliance standards in all tasks. Provides updates of contingent worker issues to Manager in a consistent and timely fashion. Escalates issues as appropriate to Manager in a timely manner for consultation and/or assistance with resolution strategies/execution. Assists Manager in maintaining updated documents to ensure Client Solutions operations functions/processes/documentation are accurately, compliantly, and efficiently executed. Provides friendly and professional customer service to all contacts at all times. Files correspondence and other documents proactively and as assigned. Updates and maintains employee information; maintains confidentiality on all employee and client data as appropriate for employer of record representative. Show less

Concord, California

Assistant to the Property Manager with internal teams with meeting room coordination and set up. Support internal teams with meeting/event planning and coordinating. Maintain record and process orders for office supplies. Ensure facilities are clean and functioning. Assist with any task/projects as assigned. Schedule vendors for on site assistance with desk reorg, maintenance and repairs.

Concord Ca

Receive customer complaints and internal requests for letters. Enter information into in-house database; processing Denial and Non Covered Cost Letters and responses to comply with California Department of Insurance guidelines. Follow up on written inquiries with response correspondence to the contract holder and/or associated parties involved. Additional responsibilities encompass organizing/maintaining files, proofreading letters, and other general administrative duties. Computer skills (i.e.… Show more Receive customer complaints and internal requests for letters. Enter information into in-house database; processing Denial and Non Covered Cost Letters and responses to comply with California Department of Insurance guidelines. Follow up on written inquiries with response correspondence to the contract holder and/or associated parties involved. Additional responsibilities encompass organizing/maintaining files, proofreading letters, and other general administrative duties. Computer skills (i.e. Microsoft Office) Adobe/ Capture Perfect/Scanning experience. Show less

San Ramon, Ca

Handle home warranty claims on a daily basis. Deny or approve services as well as take technicians reports for mechanical malfunctions. Make inbound/outbound calls making sure to adhere to metrics monthly. Take reports accurately as it is critical to have correct data. Assist with explaining warrantied items as well as authorizing checks, and funds to technicians in reports.

Concord, Ca

Bank of America Managed heavy phones and assisted customers with general and technical inquiries regarding Interactive Banking such as Home Banking, Pay by Phone, Business Banking Online, and BankAmericard. I utilized the Quicken and QuickBooks software to assist customers and fellow associates with reports, data entry, and daily inquiries. I was also responsible for providing exceptional customer service and support to customers on a daily basis, knowledgeable with all bank policies and… Show more Bank of America Managed heavy phones and assisted customers with general and technical inquiries regarding Interactive Banking such as Home Banking, Pay by Phone, Business Banking Online, and BankAmericard. I utilized the Quicken and QuickBooks software to assist customers and fellow associates with reports, data entry, and daily inquiries. I was also responsible for providing exceptional customer service and support to customers on a daily basis, knowledgeable with all bank policies and procedures to maintain customer confidentiality. I trained 3 classes of new associates to uphold the bank standards. Answered escalated calls regarding technical issues, and made sure and technical tickets were completed and worked on. Concord, Ca Show less

High School Diploma

Education record