Karmisha G. Email & Phone Number

United States

Winston-Salem, North Carolina, United States

• Interpret and explain human resources policies, procedures, laws, standards, or regulations
• Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using UKG PRO
• Perform searches for qualified candidates, using sources such as computer databases, networking, internet recruiting resources, media advertisements, job fairs, recruiting forms, or employee referrals
• Review employment applications and job orders to match applicants with job requirements. Refer qualified job applicants to managers, making hiring recommendations when appropriate
• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
• Coordinate with staffing agencies to secure temporary employees, based on departmental needs.

Winston-Salem, North Carolina, United States

• Ensure positive candidate experiences from the initial application to onboarding.
• Collaborate with HR Benefits Specialist to ensure employees’ records and benefits are completed.
• Maintain company/brand presence and job postings on various job boards, resume databases and professional networks.
• Established positive working relationships with Hiring Clinical Managers to understand staffing needs, source, and recruit via ADP and job fairs.
• Ensure the candidate experience is professional and engaging with Health Systems Management.
• Deploy timely communications regarding candidate pool, new employees, and recruitment needs.

Greensboro/Winston-Salem, North Carolina Area

• HR Shared Services Specialist - October 5, 2015 to May 31, 2021
• Accurately processes all New Hires, Rehires, and Transfers in the PeopleSoft system within designated time frame.
• Responsible of the input of new employee and non-employee information, including any medical licenses, to insure compliance.
• Updates Time and Labor for managers to track employees time worked.
• Provides assistance in accurately completing Position changes/ new requests, and Employee Action Requests. Trains/Coaches Management to enter transactions in system.
• Provides assistance via Service now portal, or by email to ensure accurate and quick resolution for all customer inquiries. Portrays a positive and professional image providing exceptional customer service to all.

Kernersville, North Carolina

• Completed background checks and drug screenings for new hires.
• New Hire on-boarding, sending and collecting needed documents in a timely fashion, and keeping personnel records updated throughout their employment.
• Meet with Benefit Brokers annually to analyze and modify benefits to be cost effective for the company and to the employees.RESUME OF KARMISHA GRAHAM (Cont’d)Page 2 of 2
• Managed accounts reconciled accounts receivable/payable.
• Managed and processed bi-weekly and monthly payroll for hourly and salaried employees using.
• Assisted with designing the company’s Benefits and Total Compensation forms (mail merge).

Winston-Salem, NC

• Provided stellar customer service and reported any issues to proper management team(s).
• Assisted with facilitating bi-weekly staff meetings, as well as Team Building activities.
• Liaison between Human Resources, Payroll, and employees.
• Managed benefit resolution queue by finding best outcomes for various issues for employees.
• Processed court documents per request and submitting the completed information to the agency.
• Responded to emails of issues regarding Benefits and Payroll.

Winston-Salem, NC

• Processed Retirement packets and verified completion.
• H&W Carrier contact: Emergency updates for medical, dental, and vision coverage.
• First line of contact for Internal/External Client and Trustee contact.
• Provided call center support when needed, and assisted with supervisor/irate calls.
• Monitored call center calls for accuracy and training purposes.
• Premium Payment Data Entry and balancing of H&W benefit payments.

Master Of Science In Human Resources Management (Mshrm ), 3.5

Bachelor Of Business Administration (Bba), With A Concentration In Human Resources Management