Karmisha G. Email & Phone Number

United States

Winston-Salem, North Carolina, United States

• Interpret and explain human resources policies, procedures, laws, standards, or regulations• Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using UKG PRO• Perform searches for qualified candidates, using sources such as computer databases, networking, internet recruiting resources, media advertisements, job fairs, recruiting forms, or employee referrals• Review employment applications and job orders to match applicants with job requirements. Refer qualified job applicants to managers, making hiring recommendations when appropriate• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities• Coordinate with staffing agencies to secure temporary employees, based on departmental needs.• Hire employees and process hiring-related paperwork. Schedule or conduct new employee orientations.• Develop or implement recruiting strategies to meet current or anticipated staffing needs• Maintain and update human resources documents• Assist Human Resources Manager with exit interviews and ensure that necessary employment termination paperwork is completed• Analyze employment-related data and prepare required reports• Assist with administering employee benefit plans

Winston-Salem, North Carolina, United States

• Ensure positive candidate experiences from the initial application to onboarding.• Collaborate with HR Benefits Specialist to ensure employees’ records and benefits are completed.• Maintain company/brand presence and job postings on various job boards, resume databases and professional networks.• Established positive working relationships with Hiring Clinical Managers to understand staffing needs, source, and recruit via ADP and job fairs.• Ensure the candidate experience is professional and engaging with Health Systems Management.• Deploy timely communications regarding candidate pool, new employees, and recruitment needs.• Conduct pre-employment screenings (including drug testing) and making hiring recommendations.• Assist with day-to-day operations of the HR functions and duties.• Compile and update employee records (hard and soft copies), as necessary.• Coordinate communication with candidates and schedule interviews, as needed.• Onboard new employees, ensuring all paperwork is completed in a timely fashion and conduct New Hire Orientations.

Greensboro/Winston-Salem, North Carolina Area

HR Shared Services Specialist - October 5, 2015 to May 31, 2021• Accurately processes all New Hires, Rehires, and Transfers in the PeopleSoft system within designated time frame. • Responsible of the input of new employee and non-employee information, including any medical licenses, to insure compliance. • Updates Time and Labor for managers to track employees time worked.• Provides assistance in accurately completing Position changes/ new requests, and Employee Action Requests. Trains/Coaches Management to enter transactions in system.• Provides assistance via Service now portal, or by email to ensure accurate and quick resolution for all customer inquiries. Portrays a positive and professional image providing exceptional customer service to all employees.• Collaborates with Managers, IT, HR Business Partners, Benefits, Payroll, and other business units to insure data integrity of each employee.• Works with management and IT, to trouble-shoot system issues• Understands and complies with all policies, procedures, and regulatory compliance related to employment records with regard to; confidentiality, amendments to employee files, release of information, employee rights to employment records, records as legal evidence, timeframes for purging documents, and regulatory changes affecting the Employee's employment record.• Demonstrates an in-depth knowledge of Benefits, Health & Welfare Plans, FMLA, Payroll, Human Resource Policies, and practices in a professional and courteous manner.

Kernersville, North Carolina

• Completed background checks and drug screenings for new hires.• New Hire on-boarding, sending and collecting needed documents in a timely fashion, and keeping personnel records updated throughout their employment.• Meet with Benefit Brokers annually to analyze and modify benefits to be cost effective for the company and to the employees.RESUME OF KARMISHA GRAHAM (Cont’d)Page 2 of 2• Managed accounts reconciled accounts receivable/payable.• Managed and processed bi-weekly and monthly payroll for hourly and salaried employees using.• Assisted with designing the company’s Benefits and Total Compensation forms (mail merge).• Assisted with recruitment: writing job ads, posting jobs to various sites.• Arranged interviews for candidates with recruiters and hiring companies, and booked transportation and accommodations.• Liaison between the recruiters, hiring companies, and contractors• Managed social media updates (LinkedIn, Twitter, and Facebook)• Managed communications process for the administrative.

Winston-Salem, Nc

• Provided stellar customer service and reported any issues to proper management team(s).• Assisted with facilitating bi-weekly staff meetings, as well as Team Building activities.• Liaison between Human Resources, Payroll, and employees.• Managed benefit resolution queue by finding best outcomes for various issues for employees. • Processed court documents per request and submitting the completed information to the agency.• Responded to emails of issues regarding Benefits and Payroll.• Processed all documents that came in via Right Fax.• Completed audits of Direct Deposits and W-4’s entered into the HRIS System.• Assisted in entering Direct Deposits and W-4’s into PeopleSoft via Right Fax or the Spa Box.• Entered dependents into PeopleSoft based on new births, Annual Enrollment Information, and/or Medical Support Orders.• Completed Benefit Verifications as well as Medical Support Orders and corresponded with various states once completed.• Processed and distributed Garnishment Check’s.• Processed and distributed the Benefits and Payroll Team mail.• Global Control Standards (GCS) – Helped achieve three 4’s and two 5’s

Winston-Salem, Nc

• Processed Retirement packets and verified completion.• H&W Carrier contact: Emergency updates for medical, dental, and vision coverage.• First line of contact for Internal/External Client and Trustee contact. • Provided call center support when needed, and assisted with supervisor/irate calls.• Monitored call center calls for accuracy and training purposes.• Premium Payment Data Entry and balancing of H&W benefit payments.• Collected data for insurance for processed Death and Dismemberment claims.

Master Of Science In Human Resources Management (Mshrm ), 3.5

Bachelor Of Business Administration (Bba), With A Concentration In Human Resources Management