As the Director of Experience Design at Exit Lab Houston, I am dedicated to creating immersive, interactive, and unforgettable escape room experiences that inspire curiosity and challenge the minds of our guests. Combining my expertise in STEM education with a passion for storytelling and game design, I strive to develop escape rooms that not only entertain but also foster critical thinking, problem-solving, and teamwork.

- Stood up 311 TRS unit security program. Developed and implemented all new standard operating procedures and processes to accurately capture and track security clearance data.- Developed performance standards and evaluation criteria for future Unit Security Assistants.- Identified reporting bottleneck and instituted new notification procedures for security violations that resulted in a 85% reduction in reporting delays; reduced the length of security-related training holds by an average of 40 days.- Designed and facilitated a training workshop for unit personnel on newly updated security policies and procedures.- Coordinated with multiple external agencies and personnel to ensure accurate clearance information was reported to higher headquarters.- Maintained oversight of 750+ student and staff security profiles. Advised senior unit leadership on negative trends and developed action plans to decrease reporting lag.- Orchestrated organizational-wide cultural shift to prioritize timely reporting of security-related incidents.- Developed and delivered weekly senior leadership briefs on high priority security infractions.

- Analyzed monthly department budgeting and accounting reports to maintain expenditure controls. - Examined budget estimates for completeness, accuracy, and conformance with procedures and regulations. - Directed the preparation of regular and special budget reports. - Provided advice and technical assistance with cost analysis, fiscal allocation, and budget preparation. - Compiled and analyze accounting records and other data to determine the financial resources required to implement a program. - Reviewed operating budgets to analyze trends affecting budget needs. - Interpreted budget directives and establish policies for carrying out directives. - Matched appropriations for specific programs with appropriations for broader programs, including items for emergency funds.

- Served as Executive Officer to the Defense Language Institute Assistant Commandant/517 Training Group Commander.- Established and maintained productive relationships with local and higher headquarters counterparts.- Counseled subordinate administrative support staff and rated their performance against established standards. - Worked directly with Subject Matter Experts to develop both service-wide and institution-wide communications guidance. Represented senior leadership in meetings and committees, as needed.- Prepared, reviewed, and distributed executive-level correspondence and staff products for executive leadership; provided training to Texas-based counterparts on correspondence and product production.- Negotiated solutions to personnel and program conflicts with senior leaders and their representatives; ensured continuity of operations while maintaining positive relationships with external organizations.- Received, analyzed, prioritized and assigned 20-30 staff actions received from higher headquarters per week.- Used knowledge of organizational goals, plans and challenges to research and write position papers on new initiatives to be briefed to higher headquarters and subordinate units.- Maintained records of funding spent, challenge coins awarded, and usage of Commander’s vehicle.- Routinely solicited input and included staff in decision-making processes aimed at better aligning our department’s activities with organizational goals.- Ensured all training data was correctly captured and compiled into reports in a timely manner.- Analyzed routing processes for critical reports and identified bottlenecks. Implemented new procedures that resulted in a near 100% on-time task response rate for the entire Group.- Built relationships and networks with internal and external organizations in order to further organizational goals and better support the execution of the Assistant Commandant’s directives.

- Recognized as 17 Training Wing Company Grade Officer of the Year for work as Dean.- Supervised and conducted employee performance evals for 60 civilian personnel across multiple departments and locations, responsible for critical infosharing, accountability and student training reports.- Supervised 19 multi-service military personnel, monitored training hours and provided professional development roadmaps.- Executed a $17M budget while providing oversight for 800 staff and trainees in the execution of a seven training curriculums; produced 169 graduates and garnered three executive-level awards.- Conducted long-term training capability analysis. Identified gaps in staffing, oversaw multiple position analyses, composed job descriptions, and built a hiring schedule to ensure adequate staffing for the next 2 Fiscal Years (FYs).- Addressed future operational requirements by adjusting staff structure in response to training schedule changes. - Chose appropriate strategic development methodologies then led senior leader group development of organization priorities and actionable key business drivers to meet the new higher Department of Defense training targets.- Oversaw 1,200 training hours, fixed accountability issues across the department; surpassed program requirements and completed 100% of assigned tasks ahead of schedule.- Evaluated and deployed administrative programs to increase efficiency and effectiveness in support of the school’s mission.- Verified quarterly budget reports, confirmed accuracy of financial projections and used the data to reallocate spending to better align with organizational objectives.- Collected, compiled, and analyzed complex training outcome data on a quarterly basis; presented findings and continuous improvement recommendations to installation and National Security Agency Cryptologic Program executives on training program benchmarks, achievements, and challenges; several recommendations implemented organization-wide.