Karm Kapoor Email and Phone Number
I have been in the IT Services Industry for over 12 years now and have provided services to world's leading companies as our clients. I am an ITIL and Azure certified professional with a vast experience in Incident Management, Change Management, Problem Management, Infrastructure Management, Project Management and Cloud Management (Azure). I have handled multiple teams and a wide range of development and IT service projects. I managed mobile apps (iOS and android), web apps, SharePoint, Managed IT Services. I have worked with world's top telecom players managing their infrastructure and applications. With time and experience I have learnt the best practices for managing offshore teams and providing managed IT services to US and UK based customers. With my understanding of cross cultural working styles, I have trained associates from different corporates and have created my own Communication Training Modules. These Training Modules specifically target on enabling the associates in understanding the global standards of communication and corporate culture.When delivering offshore IT Services, communication is a key aspect in providing quality services. Hence as a Managed Service Provider, my top priority is to hire the best talent from the IT industry and deliver the top notch services, which are based on strong foundation of cross-cultural trainings for our teams and ensuring efficient communication practices to be followed by the team.Let's connect if you wish to expand your IT Services team and create an offshore centre in India with us. ----------------------------------------------------------------------------------------------I have completed my B.Tech, Computer Science, 2008-2012.I have done Six Months internship as a Trainee Developer in DotNet, SQL, C# programming at InterGlobe Technologies.MAJOR PROJECT DETAILSProject: Fusion™ Media Player (For Windows Mobile)The project was a mobile application for windows mobile version 5.0 & 6.0. It is unique because of its ability play the video and audio files of many extensions. This application has been developed on Visual Studio 08.MINOR PROJECT DETAILS Developed a Web Application for Human Resource Management. The project was a web based application for managing the interview schedules, communication of the general site visitor with an administrator, queries related to the job, maintaining the database of the applicant details, giving User Ids to the applicants etc
Crackajack Digital Solutions
View- Website:
- crackajackllc.com
- Employees:
- 10
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Director Of OperationsCrackajack Digital Solutions Aug 2022 - PresentPortland, Oregon, United StatesI have joined CrackaJack Digital Solutions as Director of Sales & Marketing, heading their global Onshore/Offshore IT Services department. Key responsibility is to generate leads and business opportunities for the organization while running marketing campaigns and generating new business avenues. My decade of expertise in IT Services is being put to use in the sales and marketing of the unique tailor made services. -
Founder And CeoYouwin Technologies Aug 2017 - PresentPune, Maharashtra, IndiaStarted my journey as an entrepreneur by providing Managed IT Resources and Managed IT services for Onshore and offshore Managed IT companies. Putting my 11+ years of experience handling IT operations servicing billion dollar projects with Telecom giants across the world. -
Sr Business ConsultantTech Mahindra Jan 2019 - Dec 2022Pune, Maharashtra, IndiaAs a Business Consultant, I managed the entire Azure Migration of 700+ application Infrastructure for on of the leading Telecom giants of the world. From running the POC to acquiring the multi million dollar project for 3 years, I was involved at all key steps of this project. I was coordinating with the client from the onboarding the customer to setting up the operation team for managing the Azure Cloud environment. -
Associate Business ConsultantTech Mahindra Dec 2016 - Dec 2022Pune, Maharashtra, IndiaAs Delivery Project Lead, I was managing all major incidents. We were managing 1000+ application support with multiple application teams reporting to us during the incidents. I managed all major outages for the biggest telecom customer from the US. We ran post incident review calls and deep analysis of the incident. I was managing all major releases for Hyper Mission Critical applications and was driving it every month for minor releases and every quarter for major releases. I was taking technical process trainings for the team of over 300+ employees every quarter. -
Service Delivery ManagerMsp Square, Llc Jan 2013 - Dec 2016Pune Area, IndiaManaging the Quality of Service Delivery, Managing the Communication with clients, Managing and Designing Processes and Procedures, Team Management, Handling the Operations. -
Trainee DeveloperInterglobe Technologies Dec 2011 - Dec 2012I was appointed as a trainee and worked on a live project of ESS (Employee Self Service) and also on an internal application in which I made the complete module of TSM (Time Sheet Management), which included the database designing, application programming, application designing and application testing. -
TraineeCmc Ltd May 2010 - Jun 2010Developed an Application for HR Management, It was also my minor project during my B.Tech.
Karm Kapoor Education Details
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Computer Science -
Shaheed Udham Singh College Of Engineering & TechnologyComputer Science -
Green Fields SchoolIntermediate -
Lucknow Public CollegeA
Frequently Asked Questions about Karm Kapoor
What company does Karm Kapoor work for?
Karm Kapoor works for Crackajack Digital Solutions
What is Karm Kapoor's role at the current company?
Karm Kapoor's current role is Managed IT Resources and IT Services | Providing Offshore & Onshore Resources | ITIL Certified | Azure Certified | IT Service Delivery & IT Operation Management Expert.
What schools did Karm Kapoor attend?
Karm Kapoor attended Punjab Technical University, Shaheed Udham Singh College Of Engineering & Technology, Green Fields School, Lucknow Public College.
Who are Karm Kapoor's colleagues?
Karm Kapoor's colleagues are Reena Nair, Karan Kapoor, Shantanu Sontakke, Jenny Smith, Spencer Amos, Diwas P., Jenny Smith.
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