Karn Jilek Email & Phone Number

Middleton, Wisconsin, United States

Madison, Wisconsin Area

*Lead and manage MyFleetCenter’s day to day operations including full accountability to financial performance of the company.*Manage client relationships.*Develop process and lead scoping and documentation of next phase of product development.*Define and implement processes and efficiencies to improve customer service and internal procedures.

Rio Rancho, New Mexico, United States

Be Smarter Tomorrow helps businesses and nonprofits connect the dots between operations, accounting, marketing and technology to plan smarter, work smarter and grow smarter.

Fargo, North Dakota Area

*Accountable for Onsharp's operations and financial performance.*Managed Onsharp's day-to-day operations and ensured our team provided a positive experience for clients by overseeing projects and building cohesion within the team. *Developed and implemented production accountability and reporting systems that helped to predict production capacity, level the load across team members and drive results. *Created internal tools for estimating and job-costing development projects to provide insights to improve operations and adjust future pricing.*Filled a variety of gaps in our team before we were ready to hire, including: *Managed client relationships *Sold and managed small business website projects. *Designed and implemented test plans for application development team

Grand Forks, Nd

Created the curriculum and taught for "Intro to Franchising" course in the School of Entrepreneurship within the College of Business and Public Administration.

Fargo, Nd

*Owned and operated Jiffy Lube service centers in Fargo, ND.*Managed all financial activities.*Produced financial statements and budgets, analyzed results and implemented strategies for improvement.*Created, implemented and evaluated marketing and sales plan as well as special events, promotions and public relations.*Created online customer satisfaction survey, analyzed results and implemented action plans.*Managed internal and external communications, writing and producing all materials.*Managed all aspects of human resources including internal policies and procedures, benefits programs, payroll and labor management.*Hired, trained and supervised managers and service center team members.*Created and implemented employee incentive programs.*Installed, managed and supported all technology for the company.

Fargo, Nd

*Created, implemented and analyzed marketing plans for three markets.*Negotiated and scheduled broadcast and outdoor media buys.*Created broadcast, direct mail and in-store marketing programs and materials.*Created and coordinated promotions, public relations and special events.*Wrote and implemented a management training guide.*Led the company through conversion to technology, training all employees and installing point-of-sale systems in three markets.

Rochester, Mn

*Managed the shoe department.

West St. Paul, Mn

*Created and implemented marketing plan and special events for the merchants association.*Liaison between members of the merchants association and mall management.*Hired and supervised special event personnel.