Karol Daniela Leon Parra Email & Phone Number

Vancouver, BC, CA

Canada

Vancouver, British Columbia, Canada

• Prepared international market reports from external sources to identify trends and business opportunities, facilitating informed strategic decision-making.
• Developed and compiled databases, reports and presentations on the international steel, metallurgical coke and coal market, analyzing prices and trends to support business strategies.
• Collected segmented industry information to identify potential customers, enhancing business development initiatives and market expansion.
• Monitored sales and market trends to evaluate development potential and analyzed product performance against competitors to optimize strategies.
• Managed a Tableau project for data visualization and oversaw billing processes for international platform subscriptions, ensuring effective implementation of market research tools.

Bogotá, Distrito Capital, Colombia

• Researched and analyzed global market information on steel, metallurgical coke and coal, producing management reports that supported strategic decision-making.
• Monitored daily trends in international steel prices and raw materials, providing insights that guided pricing and procurement strategies.
• Collaborated with cross-functional teams to align offerings with customer needs and validated operational planning for sales, enhancing client satisfaction and forecast accuracy.
• Led the development of the annual sales budget and monitored key performance indicators for the commercial area, ensuring effective resource allocation and performance evaluation.

Bogotá, Distrito Capital, Colombia

• Carried out the planning and programming of the metallurgical coal and coke supply chain, optimizing the distribution of resources and improving operational efficiency.
• Supported the creation of operational strategies focused on improving the margin, collaborating in the analysis and proposal of improvements.
• Managed and optimized inventories and production databases, facilitating the control of resources and generating critical information for decision-making.
• Developed and followed up on management reports and indicators, allowing the monitoring of results and the fulfillment of operational objectives.

Bogotá, Distrito Capital, Colombia

• Supported the planning and scheduling of the metallurgical coal and coke supply chain, providing logistical and administrative support to improve operational efficiency.
• Collaborated in creating and analyzing production process databases, generating information to support decision-making.
• Provided support in managing inventories of metallurgical coal and coke, contributing to stock control and resource optimization.
• Created and followed up on management reports, facilitating monitoring of critical indicators and fulfilling operational objectives.

Vancouver, Columbia Británica, Canadá

• Delivered exceptional customer service, enhancing the passenger experience through personalized attention and practical solutions.
• Provided clear information on customs and immigration requirements, facilitating smooth transit for passengers.
• Coordinated the passenger boarding process efficiently, streamlining the organization and minimizing wait time.
• Assisted passengers with special needs, ensuring compliance with regulations and inclusive care at every journey stage.
• Developed an active presence at the airport to resolve queries and assist passengers in their designated work areas, ensuring visible and timely service.

Master Of Business Administration & Project Management

Grado En Ingeniería, Industrial Engineering