• Perform daily office functions, including accounts receivables, audits, sedation preauthorizations, scheduling, presenting treatment plans, financial agreements, payroll, credentialing, and reporting. • Play an integral role in increasing revenue year over year. • Establish dental programs and train staff on processes and procedures. • Lead credentialing of new office with dental insurance companies.

• Oversaw day-to-day operations for four office locations, including patient relations, customer service, finances, billing, accounting, staff production, budgeting, scheduling, and marketing. • Performed human resources functions, including interviewing, hiring, disciplinary action, performance appraisals, and salary administration. • Instrumental in increasing annual revenue and increasing production year over year.• Grew the business from one to four locations by developing and implementing a success plan for the offices.• Supervised and developed 27 employees, including four office managers, eight front office staff, six hygienists, and nine dental assistants.• Ensured company compliance with state, federal, and other regulations, including those related to the building codes, insurance, and property management.

• Exceeded monthly production goals by decreasing collections and obtaining budget standards.• Managed month end reports, collections, outstanding claims, petty cash, daily deposits, and travel and expenses for doctors.• Maintained files, scheduled employees, worked with insurance provider representatives, and handled complaints and insurance audits.

• Reviewed treatment plan with patients and audited all patient charts.• Estimated and verified insurance benefits versus patient financial obligation following diagnosis.

• Maintained responsibility for accounts payable of 500+ vendors and payroll benefits for 60 employees for three branch offices. • Reviewed payables for completeness and accuracy, processed payables, and answered all vendor inquires. • Ensured proper documentation and approvals, prepared A/P checks, and maintained A/P files.• Prepared analysis of accounts and verified hourly employee times and earnings. • Calculated incentive and day rate earnings; documented vacation and personal day usage. • Distributed information on and explained benefit programs to employees and dependents.• Handled cash applications of $10M receivables and portfolios of approximately 1,500 commercial and 17,000 residential customers. • Processed all payments and adjustments to proper accounts.

• Supported approximately 950 commercial and 16,000 residential customers.