Karol T. Email and Phone Number

Assists in the cultivation, acquisition and stewardship of individual and corporate donors.Manages and maintains database as well as revenue and operating budget.Create, coordinate and oversee online impact reporting page called Monthly MilestonesDesigned and implemented program for purchasing, inventory management and fulfillment of branded literature and premiums.Volunteer Coordinator within the Development team.Worked closely with team on donor fulfillment, increasing membership, monthly mailings, and project management. Coordinated all activities associated with prize solicitation, inventory and fulfillment for $3MM annual raffle. Monitor web site to assure compliance with organization web policies and respond to questions appearing on the site.Log and respond to member user technical issues for web site and weekly email newsletters.Responded to member’s requests for information, assistance on a variety of animal related and service related topics, including complaint resolution.Updated contact information in donor data base.

Coordinate, schedule, and organize activities such as meetings, travel needs, and event planning. Supervise, train employees, schedule work assignments, and maintain employee time cards and PTO.Created and wrote the Monthly Milestones and Co-Editor of the Paws for Support Community.Created detailed inventory of branded items, ordering, tracking and allocating costs by department. First line of contact for general emails, mail, and phone calls.Work with individuals in need of help with their animals, i.e., hoarders, rescues closing, finding homes. Responsible for the Info, Opt Out, BF Mailings email accountsLiaison for clients, staff, and colleagues to accomplish objectives in a collaborative effort Manage fundraising projects, such as Member Meetings, Summer Raffle and conferences. Prepare reports, memos, spreadsheets, and charts including summary financials and department projects.Maintain department’s revenue and operating budgets and reconciled monthly budget

Coordinate executives and staff with travel and transportation needs.Deliver concise oral and written presentations to a variety of audiences. Utilizing Quickbooks: Process payroll, A/P, A/R data, prepare reports for P & L. Promote company services through developed marketing campaign. Manage projects/contract administration, bids, and obtain bonds and insurance. Meet with key managers to brief them on strategies and plans, and analyze needs

Field incoming calls from Owners, Flight Options vendors and internal departments.Daily duties include scheduling and confirming flights, handle day-to-day concerns for day of flights.Comprehensive knowledge of domestic and international aircraft flight prerequisites.Arranged customs w/in the U.S. and internationally and maintained daily quality control of all flights. Special Project Lead in Acquisitions and Completions for contract administration.

Developed and facilitated a comprehensive training program for new employees within the call center. Process confidential employee records such as salary changes, and performance appraisals.Supervised 15 employees within this department. Facilitated scheduling and training for 75 employees.Developed the training manual for the Information Systems department.Created the analytical research and statistical reports identifying the daily totals for client reports. Maintained the on-going operation of 75 PC’s, troubleshooting network, and software issues. Designed and developed scripts, and detailed analysis reports based on client needs.

Manage day-to-day activities including all business and personnel related aspects of the practice.Schedule staff and ensure coverage of support services within the practice. Prepare Payroll, A/P & A/R reports monthly for use in billing statements. Maintain calendar, schedule appointments, meetings, conferences and travel accommodations. Research and summarize a variety of financial, statistical and administrative reports.

Directed private non-profit Native American agency encompassing the following services: daycare, resettlement, counseling, job placement, and adult education.Responsible for a staff of 52 and a daycare center with a total enrollment of 120 children. Maintained federal, state, and local funding criteria and developed proposals for all grants.Responsible for payroll A/R, A/P, and federal and state taxes.Oversaw lesson planning for each classroom supporting positive and structured learning environment. Generated an average of $200,000 per year from grants received from Tandy Corporation, Soroptimist Club, Phoenix Urban League, BIA, National Business Women’s Association, and various other smaller groups.Due to extensive public contact and speaking engagements received from $50,000 to $100,000 annually. Created a yearly three-day workshop focusing on such topics as Women and Abuse, Education for the Native American, Alcohol and Drug Education for Young Children, Alcoholism and Native Americans. The workshops generated an average of $20 to $25 thousand each year.Implemented adult education classes, parenting workshops and counseling services.