Event planning and production
Supervision of events at all stages of realization
Managment of events up to 2000 people and organized trips up to 300 people on all continents
Development of creative and unique event programmes
Managing all company operations and a team of 5 employees
MICE industry customer acquisition
Building relationships with key corporate customers

Takeover of the hotel as part of a change of operator. Preparation and implementation of the reopening process. Development of an opening plan during a pandemic. Conducting the process of recruiting the crew, purchasing equipping the facility and updating contracts with all partners. Implementation of PMS, accounting systems, applications and procedures. Day-to-day operational management in direct relationship with the general director and the management board. Acquisition of clients in the MICE sector, preparation of offers and their implementation, optimization of the economic account according to USALI standards.

Development of the brand, creation of the image and restoration of the object's splendor. Build a team of 25 employees, development of a sales strategy. Formation of managerial accounting systems, implementation of procedures and standards of work and service. Development of a visual concept and general renovation. Increasing revenues over 500% year to year, gaining awards and distinctions. The occupancy rate of 66% in the first year of activity based on the old structure of the facility thanks to unique proprietary group offers and stay packages.
Construction of rehabilitation facilities, growing of senior target and SPA clients.

Projekt author of the object development strategy, selection of the target group and website philosophy. Increase of the occupancy rate of the building by 320% on a scale of 2 years with a simultaneous increase of prices by 40%, creation of the object's image in accordance with the planned development direction, work on relations with the local environment, clients and celebrities, ongoing operational management of the hotel, real estate structure and employees, creation unique stay packages and offers for groups.

Coordination of all company operations
Managing team of 20 people
Bulding customer relations
Accounting
Developing brand recognition and customer network

Realization of programmes for key corporate clients and worldwide brands in large international events (e.g. Olympic Games, Conferences, Football European Championship, etc.)
Coordination of incentive business trips for corporate clients: abroad and in Poland
Preparation and making travel arrangements based on programmes sold to corporate clients
Managing teams and partners at events
Building relationships with clients, partners and sponsors

Coordination of organized trips up to 100 people
Guiding tours in most European countries
Incoming services for groups visiting Poland
Taking care of Polish groups in Greece (summer 2002, up to 150 people at a time, staying at 4 different locations)