Karolee Vandrush Email & Phone Number

Northbrook, Il

Northbrook Inn Memory Care Community• Marketed company’s first 69-bed memory care facility in the Midwest while under construction and opened with 45% of the rooms sold, exceeding goal by 50%.• Surpassed six month goal of 60% occupancy, achieved 88% occupancy at one year anniversary, and 96% occupancy at 18 month anniversary.• During ramp-up period, forecasted staffing needs, recruited and trained seven department heads and dozens of employees.• Collaborate with regulatory agencies to ensure compliance with state and local law.• Consistently receive 90th percentile marks on monthly third party customer service surveys.

Northbrook, Il

Arden Courts of Northbrook, Memory Care Community • Doubled occupancy of a 56-bed memory care facility from 55% to 100% in seven months through development and execution of a marketing plan.• Received 100% customer satisfaction and 100% recommendation to others in customer service surveys for three consecutive years.• Earned approval for an 11% wage increase for non-exempt employees through comprehensive market analysis and research.• Fostered pro-employee culture, and proficient in recognizing organizing/unionization efforts.

Hazel Crest, Il

Arden Courts of Hazel Crest, 64-bed Alzheimer's Assisted Living• In less than one year, doubled the occupancy rate to 91%, the highest in the building’s ten-year history.

Palos Heights, Il

Arden Courts of Palos Heights, 56-bed Alzheimer's Assisted Living• Maintained 100% occupancy every day for 21 months, some days over 100%

Elk Grove Village, Il

Arden Courts of Elk Grove Village, Alzheimer's Assisted Living• After one year, promoted to senior position and mentored the Program Services Departments for the seven facilities in Illinois.• Planned activity calendar, special events/fundraisers, and led programs.• Learned, implemented and trained others on the Adult-Based Montessori Techniques from Dr. Cameron Camp.