Assisting the Shogun and Elevate labels in various departments such as music distribution, events management, and marketing

Working in various production roles at music and corporate events

Collaborating closely with venue managers, lighting, and sound engineers to ensure seamless event operationsProactively resolving any challenges or issues that arise during eventsEnsuring a positive and memorable experience for attendees, addressing their needs, and handling any concerns or inquiries during the eventOverseeing event logistics, including set-up, scheduling, and breakdownAssisting with the event budgets and expensesManaging guest lists, tracking RSVPs, and coordinating attendee registration and check-in processesImplementing health and safety measures, coordinating with security personnel, and ensuring compliance with regulations to ensure the safety of attendees

Acting as the primary point of contact for artists and their management teams, establishing effective communication to understand their travel and accommodation preferences and requirementsCoordinating all travel logistics, including booking flights, trains, or other transportation options based on artists' itineraries and preferencesSecuring suitable accommodations for artists, considering their preferences and event locationsCreating detailed itineraries for artists, outlining their schedule, travel arrangements, accommodation details, and event-specific informationProviding support and assistance to artists throughout their travel, ensuring they have all necessary information and contact details for a smooth experienceWorking within budget constraints while ensuring artists' travel and accommodation needs are met and optimizing cost-effectivenessAddressing any last-minute changes or unexpected challenges in travel plans, ensuring quick and effective solutions to minimise disruptionsGathering feedback from artists and their teams after events, assessing the overall experience, and identifying areas for improvementRecruiting and coordinating the necessary staff for eventsAssisting with the organisation's social media management

Managing a team of people who help the organisation to promote music events and sell ticketsAssisting with data analysisHelping the community outreachHelping with social media managementOther various ad-hoc tasks

Creating engaging and compelling social media content, including posts, images, videos, and stories, tailored to each platform's unique audience and featuresManaging and monitoring the presence and performance on various social media platforms, including Facebook, Instagram, TikTok, Twitter, Spotify, and YouTubeAssisting with social media marketing efforts for the Goat Shed Music label, promoting new music releases, artists, and events through social channelsUploading music tracks to Beatport and YouTube, ensuring proper metadata, tagging, and optimisation for discoverabilityLiaising and collaborating with other team members, such as artists, producers, marketing, and events teams, to align social media efforts with overall marketing and promotional strategies.Engaging with the audience, responding to comments, messages, and inquiries, fostering a sense of community and connection with followersMonitoring and analysing social media performance metrics, tracking audience growth, reach, engagement, and other key indicators, using insights to optimise content and strategiesStaying up-to-date with social media trends, algorithms, and best practices

Assisting in the development and production of marketing materials, such as brochures, flyers, posters, and digital content, to effectively communicate the university's programs and eventsProviding essential administrative support to the marketing team, including scheduling meetings, managing calendars, and preparing marketing-related reports or presentationsCollaborating with the marketing and web development teams to update and maintain the university's web pages, ensuring accurate and current information is displayed to the audienceSupporting the execution of the organization's social media strategy by creating and publishing engaging content on various platforms, including Facebook, Twitter, and InstagramAssisting in the creation of compelling and relevant content for marketing campaigns, social media posts, email newsletters, and other communication channelsUsing graphic design tools to create visually appealing graphics and visuals for marketing materials and social media postsAssisting in the promotion and coordination of university events, including open days, conferences, workshops, and virtual eventsContributing to the university's brand awareness efforts by consistently upholding brand guidelines and ensuring brand consistency across various marketing materials and channels

Handling and analysing large volumes of data, ensuring its accuracy, security, and compliance with data protection regulationsInitiating contact and reaching out to a wide variety of organizations for data collection and research purposesOrganising and maintaining various documents, records, and files to facilitate easy access and retrieval when neededProviding essential administrative support to the management team, assisting with scheduling, calendar management, and preparing reports or presentationsActing as a point of contact between the university and external organisations, communicating via email and phone calls to gather data, coordinate activities, and establish collaborationsEnsuring efficient and organized data entry into databases, updating and maintaining data records accurately

Analysing sales data and market trends to forecast future product demand, helping to determine production schedules and inventory levelsDeveloping and maintaining production schedules to ensure the timely production and delivery of products while optimizing the use of resources and meeting customer demandsManaging inventory levels of raw materials and components, ensuring that there are sufficient materials available to support the production schedule while minimising excess stockCollaborating with suppliers to ensure timely delivery of materials and components needed for production, monitoring supplier performance, and addressing any supply chain issuesMonitoring production progress, tracking actual production against planned schedules, and providing regular reports on production efficiency, output, and any potential issuesOptimising the allocation of labor, machinery, and equipment to achieve production targets and maintain cost-effectivenessProducing daily and weekly data reports

Serving as the frontline representative in a B2B setting, interacting with customers through various channels such as phone calls and emailsHandling the customer order from placing the order to invoicing and organising returnsManaging customer accounts, updating customer information, and maintaining accurate records of interactions and transactionsCollaborating with other departments, such as sales, supply chain, and logistics, to provide a unified and seamless customer experienceAnalyzing customer complaints through the CRM system

Welcoming guests and providing them with a positive first impression of the organisationManaging incoming phone calls, routing them to the appropriate individuals or departments, or taking messages when necessaryResponding to general inquiries from visitors and callers, providing information about the company's products and servicesSorting and distributing incoming mail and packages, as well as preparing outgoing mailMaintaining the reception area, ensuring it is tidy and well-organized, and providing a professional image for the companyProviding administrative support to various departments, such as filing, data entry, and document preparationReceiving and distributing deliveries, coordinating with delivery personnel, and ensuring proper handling of packagesAssisting in monthly inventory checksAssisting the executive manager in various other ad-hoc tasks