ONCALL Interpreters and Translators UK is the London arm of the global ONCALL brand. Based in Clerkenwell, its talented and dedicated team service clients from across the UK for their language needs. From translation and interpreting, to conference equipment and transcription, the company prides itself on quality. Quality of service and quality of work are in the fabric of ONCALL's approach. The company is the largest in Australia, and a leading global language services provider. The company was set up in 1984 and is linguist owned - making it one of the most established and culturally focused LSPs in the market.As Finance Officer I provide financial and administrative support to colleagues, clients and stakeholders of OnCall and contribute to the financial health of a company by administering accounting operations and managing our financial procedures to ensure that the financial systems are maintained accurately and efficiently. I also help to ensure that the business is compliant with relevant regulatory and legal requirements.Key responsibilities• Accurately recording all financial transactions• Preparing balance sheets• Processing invoices• Reconciling bank statements• Recording accounts payable and accounts receivable• Producing financial forecasts• Assisting in the preparation of budgets• Preparing monthly, quarterly and annual financial reports• Dealing with payroll, expenses and VAT• Participating in financial audits• Assisting with the implementation of financial policies• Create and implement financial policies to guarantee operational efficiency• Maintain records and receipts for all daily transactions• Ensure financial records are kept up-to-date with the latest transactions and changes• Contribute to financial audits• Monitoring all bank deposits and payments• Performing periodic financial analysis to detect and resolve problems

- Project management- Research, design and development of magazine style blog website- Ongoing content research on contemporary migration-related topics and to generate ideas for new content types- Design, development, deployment and maintenance of an online presence- Statistical analysis of collected data and data visualisation- Identified users’ needs and gaps in content- Proofreading content before publication- Wrote clear marketing copy to promote website- Managing web pages, sites and applications- Ongoing troubleshooting activities

● Effectively transitioned a large volume of past due accounts to the proper status.● Resolved discrepancies in accounting records and billing problems that had been previously missed.● Prepared weekly ageing reports for management and sales representatives.● Prepared and delivered statements, invoices, credit notes and receipts.● Established working relationships with senior executives of multinational clients.● Managed WIP to ensure timely and accurate billing.● Processed an average of 200 invoices per month.● Reviewed delinquent accounts and utilised collection agencies and courts if required.● Received and posted incoming payments and bank charges with attention to credibility.● Carried out credit checks on new and existing clients to assess creditworthiness.● Undertook complex ledgers (sales and purchase) and bank accounts reconciliation.● Prepared journal entries to post to the ledger on a monthly basis.● Obtained purchase orders and maintained records.● Assisted with VAT returns and annual audits.● Prepared weekly and monthly forecasts.

● Followed up on open accounts and negotiated with clients during collection calls.● Received and posted incoming payments.● Responded to billing, service, and sales inquiries in a timely and accurate fashion. ● Nurtured healthy customer relationships to ensure timely payments. Also met clients in person to resolve issues.● Supervise invoice processing, purchase orders, expense reports, credit memos, and payment transactions.● Obtained withholding tax certificates and maintained records.● Created spreadsheets to enhance tracking of receivables.

● Responsible for the entire client billing process, including expenses, inter-company and contractors billing.● Prepared and issued sale invoices in a timely manner and with clarity and accuracy that minimises invoices queries.● Processed an average of 500 invoices per month under 7 different Phaidon’s brands.● Billed clients based in 44 countries, onsite for London office and remotely for 4 overseas offices. ● Created and managed WIP spreadsheet.● Created new procedures for accounts receivable functions that increased efficiency and enabled accounting workload expansion from 2 to 7 entities.● Managed rapidly growing portfolio of contractors, including timesheets and expenses processing, forecasting and utilisation.● Completed basic bookkeeping and accounting activities.● Maintained accurate individual and business performance statistics.● Designed electronic file systems and maintained electronic and paper files.● Provided administrative support for all Phaidon International’s brands, onsite for London office and remotely for 4 international offices.● Prepared confidential documents and reports, and maintained confidential records and files.● Planned, organised and managed meetings, functions and events.● Other duties as required.

● Conducted in depth literature and database surveys. ● Undertook statistical analysis of collected data. ● Analysed and interpreted the results of research to generate original ideas based onoutcomes. ● Planned own day to day research activity within the framework of the agreedresearch programme. ● Presented seminars and participated in the academic, professional and social life ofthe department.