Karolina Kaprzyk
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Karolina Kaprzyk Email & Phone Number

Technical Project Manager at NXP Semiconductors at NXP Semiconductors
Location: Vienna, Vienna, Austria 8 work roles 2 schools
1 work email found @nxp.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Technical Project Manager at NXP Semiconductors
Location
Vienna, Vienna, Austria
Company size

Who is Karolina Kaprzyk? Overview

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Quick answer

Karolina Kaprzyk is listed as Technical Project Manager at NXP Semiconductors at NXP Semiconductors, a company with 17460 employees, based in Vienna, Vienna, Austria. AeroLeads shows a work email signal at nxp.com and a matched LinkedIn profile for Karolina Kaprzyk.

Karolina Kaprzyk previously worked as Technical Project Manager at Nxp Semiconductors and Service Manager, Key Data Delivery at Nxp Semiconductors Austria. Karolina Kaprzyk holds Master’S Degree, Marketing And Management, Mag. Ing. from University Of Zielona Góra.

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{first}.{last}@nxp.com
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Profile bio

About Karolina Kaprzyk

Karolina Kaprzyk is a Technical Project Manager at NXP Semiconductors at NXP Semiconductors. She possess expertise in service delivery, service management, it service management, itil, incident management and 25 more skills. She is proficient in German, Czech and English. Colleagues describe her as "It was my pleasure working under Karolina's leadership during my employment in Global Blue. She developed trust and ramp-up competency in the support team for analysis, service/incident management. Established clear communication and team direction. With her leadership, her team will excel in today's ever-changing environment. " and "I had the pleasure of working with Karolina for two years at the Global Blue, where she efficiently lead one of my support teams. I was particularly impressed with her work ethic and Karolina is a talented, hard-working and warm co-worker and a joy to collaborate with."

Listed skills include Service Delivery, Service Management, It Service Management, Itil, and 26 others.

Current workplace

Karolina Kaprzyk's current company

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NXP Semiconductors
Nxp Semiconductors
Technical Project Manager at NXP Semiconductors
netherlands
Website
Employees
17460
AeroLeads page
8 roles

Karolina Kaprzyk work experience

A career timeline built from the work history available for this profile.

Technical Project Manager

Current

Hamburg Area, Germany

- Creating and managing all required project documents for approval by the business stakeholders/PRB such as project briefs, problem statements, options considered, business cases, purpose and goal of the project, WBS, test plans, quality indicators or project timelines- Developing and coordinating of approved concepts into requirements definitions.

Mar 2019 - Present

Service Manager, Key Data Delivery

- Day to day leadership of operational service delivery for customers- Managing and delivering data keys for multiple customers- Managing and guiding of external customers for alignment with internal Secure Data Key Procedures- Focusing on implementation of SLAs and KPIs- Ensuring delivery on the agreed service level and response time- Implementing and.

Sep 2015 - Feb 2019

Ms Service Delivery Operation Manager

Vienna, Austria

- Leading Operations Team, 8 headcounts located in Austria and Singapore- Establishing and providing 1st & 2nd line support for Issuing Solutions (Website, Applications, Terminals, POS Integration) to merchants and internal/external partners- Resourcing, professional development and performance evaluation of Team members- Owning departments‘ processes.

Jul 2012 - May 2015

Client Support Manager

Ibm Delivery Services

- Single point of communication for Customer, IMT mgrs, account mgrs and DPEs- Providing account specific information and direction to the Delivery Centre- Coordinating delivery of agreed day to day Delivery Center services for client- Developing and implementing the account management system with interlink to Delivery Centre and competency manager system.

Jul 2011 - Jun 2012

Account Delivery Leader

Ibm Global Services

Brno, Czech Republic

- Day to day leadership of operational delivery for dedicated customers- Primarily focusing on the attainment of defined SLA/ SLO and KPIs targets- Driving Service/Continuous improvement plans SIP/CIP- Keeping under control Account Compliance Management, IT Security and Business Control as defined in SSOW, Services Delivery Processes- Managing cost.

Jul 2010 - Sep 2011

Team Leader: Dcs, Uar, Spms And Cts Team

Brno, Czech Republic

- Leading four teams, in total 25 headcounts- 1 to1 meetings, performance evaluation - Cross skilling between teams- Coaching team members and increasing their professional skills- Shift Plan covering to fulfill successfully service needs, back up plan for staffing - Checking and validating security compliance- Providing a feedback as one of inputs for.

Jul 2008 - Jun 2010

User Administration And Registration – Shift Leader

Brno, Czech Republic

- Creating/ modifying/ deleting user accounts- Problem determinating, solving or passing it to next level support- Activating the defined escalation path when needed- Following documentation and processes, doing regular updating it- Responding to Execute of approved change- Checking the quality of service- Web Request tool – testing and implementation

Jul 2006 - Jun 2008

Project Coordinator - Sending Team

Ibm Global Service Delivery Center, Brno, Czech Republic

Horizon Project ( Pilot and Wave 1) The purpose of the project was to transfer activity from ITD France and IDC Brno to GDC India. The project was to move app 100 FTEs to India. My responsibility is to coordinate the transfer Pilot (UAR Team) and Wave 1 (DCS Team). I am the main contact point between teams, taking care of solving problems which appear.

Nov 2009 - May 2010
Team & coworkers

Colleagues at NXP Semiconductors

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2 education records

Karolina Kaprzyk education

Master’S Degree, Marketing And Management, Mag. Ing.

University Of Zielona Góra

High School, Accounting & Finance, Tech Economist

Mikolaj Kopernik School Of Economics
FAQ

Frequently asked questions about Karolina Kaprzyk

Quick answers generated from the profile data available on this page.

What company does Karolina Kaprzyk work for?

Karolina Kaprzyk works for NXP Semiconductors.

What is Karolina Kaprzyk's role at NXP Semiconductors?

Karolina Kaprzyk is listed as Technical Project Manager at NXP Semiconductors at NXP Semiconductors.

What is Karolina Kaprzyk's email address?

AeroLeads has found 1 work email signal at @nxp.com for Karolina Kaprzyk at NXP Semiconductors.

Where is Karolina Kaprzyk based?

Karolina Kaprzyk is based in Vienna, Vienna, Austria while working with NXP Semiconductors.

What companies has Karolina Kaprzyk worked for?

Karolina Kaprzyk has worked for Nxp Semiconductors, Nxp Semiconductors Austria, Global Blue, Ibm Delivery Services, and Ibm Global Services.

Who are Karolina Kaprzyk's colleagues at NXP Semiconductors?

Karolina Kaprzyk's colleagues at NXP Semiconductors include Yong Tian Loong, Siddaram Khed, Mohdzairi Mohdzin, Chuck Swain, and Jan Z..

How can I contact Karolina Kaprzyk?

You can use AeroLeads to view verified contact signals for Karolina Kaprzyk at NXP Semiconductors, including work email, phone, and LinkedIn data when available.

What schools did Karolina Kaprzyk attend?

Karolina Kaprzyk holds Master’S Degree, Marketing And Management, Mag. Ing. from University Of Zielona Góra.

What skills is Karolina Kaprzyk known for?

Karolina Kaprzyk is listed with skills including Service Delivery, Service Management, It Service Management, Itil, Incident Management, It Management, It Operations, and Management.

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