Being in constant contact with Managers in order to keep tight deadlines to provide client with the highest Access Management quality.

Leads Cost Management Project. Cooperated with Global Delivery Operations Leader, Service Integration Leaders and maintained communication with Functional Managers and Line Managers. Responsible for monitoring teams on the claim. Maintained and lead delegated Claim Focal Point's, closely cooperated with Finance Management Recovery CIC and Finance Team for the project. Supported First Line Manager on daily basis in onboardings, accesses, processes, hiring (Recruitment Focal), education and transitions. Cooperated with Workforce Management on weekly basis. Delegated by Second Line Manager to maintain Education for employees.

Presented interpellations and proposals. Planned and reviewed the Municipal budget. Applied for changes to projects and investments. Representation of citizens.