My role within The Security Watchdog is to manage a select portfolio of client accounts to include service delivery and client relations with the aim of delivering service excellence and continuous improvement.In addition, I provide a point of contact for client queries, following them through to resolution and to ensure the section remains commercially viable.I also provide on-going support / complaint / positive feedback escalation for a team of screening executives… Show more My role within The Security Watchdog is to manage a select portfolio of client accounts to include service delivery and client relations with the aim of delivering service excellence and continuous improvement.In addition, I provide a point of contact for client queries, following them through to resolution and to ensure the section remains commercially viable.I also provide on-going support / complaint / positive feedback escalation for a team of screening executives .Specialities:Account Management, Operational Delivery, Employment Screening, Background Checking, Resource Management Show less