Client Services Manager
CurrentA leading supplier of Outplacement, Coaching & Career Management services. Providing tailored services for organisations from FTSE 100 companies through to SME’s in both the private and public sector for C-Suite, Senior Management, Professional, Staff and Front Line,Managing clients and overseeing complete project process through timely delivery of consultants to ensure individual goals are met.Provide HR advice and maintain up to date knowledge of statutory policies & procedures.Creating management reporting for corporate clients including statistics and market data.Manage on-line client portal, reviewing, updating and researching content.Act as GDPR Officer reviewing policy, website & client consent to ensure compliance.Manage CV Hub Team ensuring all documents are prepared and completed in line with SLA.