Karoline Mendes

Karoline Mendes Email and Phone Number

Project Management and Client Relationship @ LSP TECNOLOGIA
Karoline Mendes's Location
Canada, Canada
About Karoline Mendes

Enabling organizations to achieve business needs through process improvement, client relationship and project management. Strong leadership and communication aptitude with outstanding customer service focus.

Karoline Mendes's Current Company Details
LSP TECNOLOGIA

Lsp Tecnologia

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Project Management and Client Relationship
Website:
lsptecnologia.com.br
Employees:
3
Karoline Mendes Work Experience Details
  • Lsp Tecnologia
    Project Manager
    Lsp Tecnologia Apr 2023 - Present
    Pernambuco, Brazil
    Planning, scheduling and managing the delivery of software projects; Monitoring progress of the activities and team engagement to roles and responsibilities; Preparing suitable documentation, making them accessible to all stakeholders; guaranteeing scope adherence and meet client expectations with the project.
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  • Shift Connect Ltd.
    Treasury & Customer Success Associate
    Shift Connect Ltd. Aug 2020 - Jun 2023
    Calgary, Alberta, Canada
    Coordinated and sustained CRM process; Managed a database of 20 clients and sales leads, ensuring compliance with on-boarding rules and providing training; Prepared settlement instructions and remit payments within bank partners integrated platforms.
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  • Ilac
    Placement Coordinator
    Ilac May 2019 - Mar 2020
    Toronto, Canada Area
    Forecasted student’s admission, tracked and planed student placements, solved conflicts, managed service quality control and generated KPIs. Liaised with international organizations, vendors, host-families, and students.
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  • Ilac
    Student Services Advisor
    Ilac Jan 2018 - May 2019
    Toronto, Canada Area
    Oversaw students' admission in compliance with internal processes and immigration requirements. Managed relationship and accounts of over 80 international organizations.
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  • Lambton College
    Project Manager
    Lambton College May 2017 - Aug 2017
    Sarnia, Ontario, Canada
    Developed strategic process for client relationship and established management tools. Created user manual to support processes implementation, training and adherence.
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  • Lambton College
    Project Analyst
    Lambton College May 2017 - Aug 2017
    Sarnia, Ontario, Canada
    Assessed businesses' needs to define project scope of work and coordinated requirements with website developer to leverage client's market reach. Maintained project documents up to date.
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  • Lambton College
    Office Administrator
    Lambton College May 2016 - Sep 2016
    Ontario, Canada
    Coordinated a student-run IT store team, provided customer service, and ensured compliance with policies and procedures. Implemented 5s methodology and developed Standard Operating Procedures for all administrative tasks.
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  • M. Dias Branco
    Information Technology System Analyst
    M. Dias Branco Sep 2009 - Mar 2014
    Recife Area, Brazil
    Managed multi-department projects for software implementation and redesign of processes. Supported daily operations and supervised performance of systems. Developed, identified, monitored, and reviewed data models to implement and maintain systems.
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  • Totvs
    Project Analyst
    Totvs Jul 2005 - Aug 2009
    Recife Area, Brazil
    Implemented and managed ERP software projects in multiple departments. Assessed, analyzed, and redesign clients’ processes. Created, suggested and implemented new processes as required. Managed Stakeholders' expectations. Provided system support.
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Karoline Mendes Skills

Problem Solving Project Management Strategic Planning Documentation Team Management Quality Assurance Microsoft Excel Customer Relationship Management Business Process Analytical Skills Microsoft Office Business Process Improvement Project Implementation 5s Microsoft Powerpoint Service Level Agreements Business Process Re Engineering Project Delivery Leadership Pdca Cycle Microsoft Project Enterprise Resource Planning Systems Analysis Business Analysis Process Management Project Coordination Project Management Body Of Knowledge Project Planning Requirements Gathering Project Management Office Erp Implementations Erp Implementation Project Management Written Communication Brazilian Portuguese Spanish

Karoline Mendes Education Details

Frequently Asked Questions about Karoline Mendes

What company does Karoline Mendes work for?

Karoline Mendes works for Lsp Tecnologia

What is Karoline Mendes's role at the current company?

Karoline Mendes's current role is Project Management and Client Relationship.

What schools did Karoline Mendes attend?

Karoline Mendes attended George Brown College, Lambton College, Universidade De Pernambuco.

What skills is Karoline Mendes known for?

Karoline Mendes has skills like Problem Solving, Project Management, Strategic Planning, Documentation, Team Management, Quality Assurance, Microsoft Excel, Customer Relationship Management, Business Process, Analytical Skills, Microsoft Office, Business Process Improvement.

Who are Karoline Mendes's colleagues?

Karoline Mendes's colleagues are Pedro Barboza, Felipe Bruner Chagas De Santana, Juli Cavalcanti.

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