Karoline Eastman Email and Phone Number
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Senior CRM & Customer Experience Strategy leader who builds better brand-consumer relationships and omnichannel excellence. I find new ways to connect brands to their consumers powered by data & consumer behavior. I am adept at transforming how companies think about customer engagement & CRM driving better results. I am a passionate problem solver, innovator, and strategic thought leader that inspires teams of strategy professionals to deliver transformational work.SKILLS: Customer Relationship Marketing (CRM), Customer Experience (CX) strategy, Engagement Strategy, omni-channel strategy, social media marketing, strategy development, strategic planning, digital media, customer journey mapping, customer behavior, persona creation, segmentation, contact strategies, content strategy, UX strategy, communications planning, briefs, analytics, data analysis, business requirements, e-commerce, strategic process definition, client relationship building and sell-through, management, thought leadershipCATEGORY EXPERIENCE: pharmaceutical, health & wellness, CPG, health care systems, consumer electronics, financial services, insurance, travel, e-commerce, fashion
Next Think Ai Consulting
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- nextthinkco.com
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Next Think Ai ConsultingMiami-Fort Lauderdale Area
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Crm & Engagement StrategistStrategy Consulting Feb 2024 - PresentProviding CRM & customer experience strategy for clients across the US. Specializing in CRM strategy & planning, customer experience development, marketing strategy, CRM/customer relationship management, content strategy & design, and measurement.
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Crm & Customer Experience Lead, SvpPixacore Jan 2021 - Feb 2024New York, Ny, UsBringing modern consumer marketing methods and a data driven mindset to create transformational CRM and marketing. Lead CRM, Customer Experience (CX) Strategy, and Omni-channel Marketing for the agency. Inspiring a new way of customer first thinking. -
Principal, Senior StrategistNext Think Strategy Consulting May 2015 - Sep 2022New York, Ny, UsProvided senior level strategy for agency clients specializing in CRM and customer experience. Helped brands to enhance their internal capabilities, better utilize their mar tech, and better leverage their data to position themselves for successful implementation and execution of customer-first strategies and tactics. -
Strategic Solutions Lead, VpRapp Nov 2013 - May 2015New York, Ny, UsProvided senior level strategy and planning for multiple key accounts. Developed customer-centric CRM, experience, and connection strategies in addressable channels- owned, earned and paid- to deliver more effective brand experiences, drive bottom line results, deepen relationships with target customers, and optimize existing initiatives. -
Principal, Senior StrategistNext Think Strategy Consulting Jan 2008 - Nov 2013New York, Ny, UsDeveloped more effective digital & CRM strategies and optimized customer experiences to grow the bottom line and drive deeper relationships with target consumers. Expert at understanding marketplace, economic challenges, and business objectives to create effective strategies and identify new growth opportunities.
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Digital Strategy DirectorImc2 Sep 2006 - Dec 2007Dallas, Texas, UsProvided CRM & Digital strategy and planning for multiple CPG, pharma, OTC, luxury, and travel accounts. Developed strategies and plans, acquisition tactics, and more effective digital experiences to grow sales and drive deeper brand relationships. -
Experience Strategist/Creative DirectorFreelance | Consultant Nov 2005 - Oct 2006Developed digital strategy, UX strategy, creative concepts, that drove results through better, more user-centric experience design. Led target audience research, and found new opportunities to meet business challenges.
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Creative Director– Web/Strategist, Tommyhilfiger.ComTommy Hilfiger Oct 2004 - Nov 2005Amsterdam, North Holland, NlCreated Tommy Hilfiger’s first US e-commerce site–ranked as one of Internet Retailer’s top 50 retail sites, 2006. Created a user-centric design that drove sales. Led the creation of optimal ecommerce user interface through the development of target audience personas, feature/functionality development, and leading development of overall site architecture. Directed the visual look and feel of the entire site, online marketing materials, product and editorial photo shoots to deliver effective visual design based on the organization's brand strategies and goals for it’s 3 clothing lines. Manager & mentor.
Karoline Eastman Skills
Karoline Eastman Education Details
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Parsons School Of Design - The New SchoolGraphic Design/Digital Design -
University At AlbanyFine Arts And Political Science
Frequently Asked Questions about Karoline Eastman
What company does Karoline Eastman work for?
Karoline Eastman works for Next Think Ai Consulting
What is Karoline Eastman's role at the current company?
Karoline Eastman's current role is Engagement | Customer Experience | Data Driven CRM | | Omni-Channel Expert.
What is Karoline Eastman's email address?
Karoline Eastman's email address is ka****@****ail.com
What is Karoline Eastman's direct phone number?
Karoline Eastman's direct phone number is +164686*****
What schools did Karoline Eastman attend?
Karoline Eastman attended Parsons School Of Design - The New School, University At Albany.
What are some of Karoline Eastman's interests?
Karoline Eastman has interest in New Technology, Digital And Traditional Art, Snowboarding, Scuba Diving, Digital Strategy, Travel.
What skills is Karoline Eastman known for?
Karoline Eastman has skills like Digital Strategy, Digital Marketing Strategy, Content Strategy, Online Advertising, Social Media Marketing, Crm Strategy, Digital Ecosystem Transformation Strategy, Digital Marketing, Marketing, Strategy, Marketing Strategy, Advertising.
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