Over 16 years I had worked for UPS Lithuanian agency as Center Manager and Customer Service Manager managing team of 32 service providers and 6 full time office customer service agents. While I led UPS customer service in Lithuania we had participated in „Excellent customer service month“ in 2006 and 2007, both times UPS customer service was top rated by the customers and was awarded. UPS operations in Lithuania decorated with numerous operational performance awards in various fields while UPS Lithuania was part of ECEMEA district.Customer service expertise, attitude toward customers, personal and team performace facilitated getting the best employee of Q4 2011 at Sitel.Analytical mind, an eye for detail, accuracy, discipline allowed me to excell at Licensewatch as software DNA analyst.I am further employing my people, customer service, logistics skills at Alfeta as lease manager.
Alfeta
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Lease ManagerAlfeta Sep 2016 - PresentKaunas, LithuaniaNegotiate terms of lease of aerial work platforms, arrange delivery means ands terms.
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Software Dna DeveloperLicensewatch Jun 2012 - Jun 2015DenmarkResearching and capturing software properties. -
Advanced Customer Service Advisor In Nokia ProjectSitel Bulgaria May 2011 - May 2012Sofia, BulgariaTechnical support for Nokia products in Lithuanian, Russian and English by phone and email. Supported countries - Lithuania, Russia, Kazakhstan and Azerbaijan.The best employee Q4 2011.
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Distribution ManagerItella Logistics Apr 2008 - May 2008Kaunas, LithuaniaDevelop Itella distribution network in Lithuania.
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Center Manager And Customer Service ManagerSkubios Siuntos, Apr 1992 - Dec 2007Kaunas, LithuaniaSupervise daily pickup/delivery operations;Supervise import operations;Supervise export operations;Supervise customer service;Authorize customers claims;Service provider’s on job supervision;Implement and maintain air security program;Analyze, evaluate operational performance, plan and implement operational changes;Plan and organize operations during holidays in Lithuania;Train new employees in methods and procedures;Train employees in new methods and procedures.
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Laboratory AssistantKaunas University Of Technology Jul 1991 - Mar 1992Kaunas, Lithuania2 weekly auditorium hours and 2 weekly practice work hours for 5th year full time students in maintenance of hydraulic devices;Maintenance of laboratory equipment;Designing and constructing new laboratory equipment.
Karolis Cerniauskas Skills
Karolis Cerniauskas Education Details
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Kaunas University Of TechnologyMba -
Honors Diploma
Frequently Asked Questions about Karolis Cerniauskas
What company does Karolis Cerniauskas work for?
Karolis Cerniauskas works for Alfeta
What is Karolis Cerniauskas's role at the current company?
Karolis Cerniauskas's current role is Logistics and customers service professional.
What schools did Karolis Cerniauskas attend?
Karolis Cerniauskas attended Kaunas University Of Technology, Kaunas University Of Technology.
What skills is Karolis Cerniauskas known for?
Karolis Cerniauskas has skills like Customer Service, International Logistics, Logistics Management, Data Analysis, Conflict Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, Distribution Logistics, Import Logistics, Planning, Project Planning.
Not the Karolis Cerniauskas you were looking for?
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Karolis Černiauskas
Kaunas -
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