As the Acting Director at PZU, I lead a dynamic team to achieve outstanding sales results by focusing on delivering exceptional service to both B2B and B2C clients. I spearhead the recruitment and mentoring of new talent, ensuring the highest standards of performance and client satisfaction. My responsibilities include strategic oversight of sales operations, aligning team efforts with company goals, and providing crucial support to the branch managing director. My leadership approach emphasizes innovation, collaboration, and a deep commitment to maximizing business value.

As a Key Account Manager, I was instrumental in expanding our client base through strategic sales initiatives. I cultivated strong relationships with B2B and B2C clients, delivering tailored insurance and financial solutions that consistently met and exceeded their expectations. My efforts placed our team among the top performers in internal competitions, and I led cross- and up-selling initiatives that drove significant revenue growth. I also paricipated in the development of quality standards within PZU, supporting and consulting on this program as a Quality Ambassador. Additionally, I focused on educating customers and team members, enhancing the overall service quality and customer satisfaction. During my tenure, I achieved numerous successes, including leading the branch to top positions in internal company competitions and establishing a consistent track record in sales excellence across the region.

As Sales Director at Insly, I was responsible for shaping and executing sales strategies that catered to the needs of our key brokerage clients. My role involved optimizing existing sales operations, conducting in-depth market research to identify customer needs, and adapting our software solutions to meet these demands. I maintained and expanded relationships with C-level executives, both domestically and internationally, focusing on sustained business growth.Our collaboration concluded when the company decided not to further develop the BrokerFlow program, for which I was responsible.

At GoStudent, I managed the entire customer journey, from initial interest to successful engagement and satisfaction. My role involved close collaboration with clients to ensure their educational needs were met with the best tutor matches. I consistently exceeded performance targets, achieving 180% of individual monthly targets in 2022. My efforts were recognized as I became the top Account Manager in the Polish market, significantly contributing to the company's growth.