• Operate under minimum supervision to understand business processes/requirements, analyze business problems and translate them into specific system requirements to find cost effective technology/automation solutions to meet business needs• Serve as a critical liaison between IT and business end-users, collaborating closely with business partners to elicit business requirements and analyze business processes to understand the business needs/challenges and to determine how technology can best solve those problems• Utilize strong analytical and conflict resolution skills to identify, track, report and resolve critical issues in a timely manner; utilize strong problem solving and creative/critical thinking skills to understand business needs and translate them into technology solutions• Recommend changes in development, maintenance and system standards to senior management and key stakeholders • Consistently exceed expectations ensuring projects are on time, on budget, compliant to standards and meet business needs

• Provide professional representations to buyers and sellers throughout the entire real estate transaction process • Successfully negotiate the best price possible for clients during the sale/purchase of real estate• Develop and implement strategic print and digital advertising plans in order to market the business• Coordinate and conduct a variety of lead generation activities on a daily basis including outside sales, cold calling, referrals and networking• Organize and host numerous open houses and other marketing activities for all clients to increase sales opportunities along with office tours to tour local homes and gain better market knowledge• Actively attend various educational opportunities and seminars to further the knowledge of current market conditions and other topics related to business development and growth• Consistently exceed corporate and personal sales quotas – awarded numerous travel/incentive awards for ranking as the top producer• Develop lasting relationships with clients (buyers/sellers), agents and lenders resulting in repeat business, referrals and gaining a very positive reputation in the industry• Recognized as the top selling agent in the office producing 10% of the office revenue in 2015 with a listing portfolio of $47 million in residential real estate

• Provided exceptional coaching and education to xx sales representatives regarding the PP product to improve their sales and customer service skills• Developed and maintained a number of key retail accounts to increase business revenue • Actively participated in direct promotions preparing the launch of new PP products while also assisting with direct marketing efforts• Administered comprehensive sales training to all employees ensuring the complete understanding of their responsibilities and company policies • Coordinated and conducted a variety of events guaranteeing all events ran smoothly and efficiently

• Provided exceptional coaching and education to xx sales representatives regarding the PP product to improve their sales and customer service skills• Developed and maintained a number of key retail accounts to increase business revenue • Actively participated in direct promotions preparing the launch of new PP products while also assisting with direct marketing efforts• Administered comprehensive sales training to all employees ensuring the complete understanding of their responsibilities and company policies • Coordinated and conducted a variety of events guaranteeing all events ran smoothly and efficiently

Involved in project planning for the Majesty of the Seas revitalization project, provide administrative support to the project director; assist with presentations, data collection and analysis; coordinate logistics and operations for the project.

Export Coordinator Responsible for all features of account management including marketing and sales support and customer relationship development, purchasing. Other roles include order and distribution control. Quality Control Engineer Responsibilities were: documentation of spare parts deviation in quality from the requirements of standards and specifications