Engineering Manager, Atlassian Administrator
CurrentManaging the PhysOps team, implemented asset management via JSM Assets along ITIL v4 guidelines, integrated SaaS systems, designed and implemented employee license and asset tracking system, designed and implemented vendor and service registry, owned multiple controls and policies throughout our preparation for SOC II, deployed and managed Windows, Linux, and MacOS fleets. Implemented tiered age outs to prevent inventory cliffs in the future. Procurement, sourcing, contract negotiation and tracking, compliance, documentation and archival efforts, service desk design and implementation, automation and workflow engineering, other duties as needed.