Karla Prewitt Email & Phone Number

Hampton, Va

Manages a 600+ Medicaid and Supplemental Nutrition Assistance Program caseload. Conducts one-on-one interviews with clients to evaluate them for service programs. Analyzes available information to resolve problems of unlimited scope. Researches and follows standard operating procedures to ensure work processes are aligned with state policy and procedures. Refer clients to external agencies for additional services as needed. Utilizes various computer systems to gather, analyze, evaluate, and store case data.

Hampton, Va

Ensured proper planning, coordination, and administration of clients’ service programs. Facilitated and promoted continuous quality improvements in the delivery of clients’ customized care/services by maintaining active interfaces between internal and external customers. Responsible for proper planning, coordination, administration, and quality of service programs. Took an interdisciplinary team approach by collaborating with colleagues and external service providers in the development of Individualized Family Service Plans. This team approach was instrumental in delivering optimal client outcomes. Meticulously managed budget, ensuring funds were available for on-going services. Utilized Microsoft Office to generate monthly reports.

Hampton, Va

Distributed over $1M in Community Development Block Grant (CDBG) and 21st Century Community Learning Center grant funds to support afterschool programs. Partnered with state and city departments to implement a $48,000 grant for Virginia Foundation for Healthy Youth (VFHY) program to combat youth obesity. Administered and monitored grants, ensured timelines were met, operated within budget, and accomplished work plan according to contract. Conducted sites visits to observe program activities ensuring grant objectives were met. Communicated both orally and in writing with grantees, state grant representatives, management, and grant partners, providing updates and answering inquiries. Organized and conducted grant committee monthly meetings to review status. Tracked grant expenditures and submitted quarterly/annual reports. Managed data, using Microsoft Office to input, store, and graphically present grant data.

Hampton, Va

Developed and sustained partnerships with neighborhood serving organizations in Hampton’s communities to promote and support the healthy neighborhood concept. Provided administrative support and technical assistance for the Neighborhood Commission’s Resource Committee. Scheduled meetings, prepared and disseminated meeting minutes, and conducted research as needed. Oversaw the Neighborhood Grant Program, responsible for the preliminary review of each grant application prior to the Resource Committee’s review process. Educated community organizations on the grant program criteria and policies. Key player in the revision of the Neighborhood Grant Program policy. Provided recommendations based on program expertise and input from community members. Resulted in streamlining the grant process. Represented City of Hampton on Community Housing Resource Board and coordinated annual Fair Housing Workshop for seven cities and numerous outside agencies. Created and maintained Excel spreadsheets of compiled evaluation data, prepared written reports, graphed and monitored evaluation data to validate program effectiveness.

Suffolk, Va

PROGRAM MANAGEMENT: Provided administrative support for the Board of Zoning Appeals. Utilized local zoning ordinances to research residential and commercial variance requests. Worked with the Planning Department to compile historical data when needed for reports. Conducted site visits of proposed sites and provided photographs to document site pre-conditions. Chaired and planned the 2004 Suffolk Neighborhood College Program to educate citizens on services the city provides and the role they can play in obtaining optimum services. Outreached to the community, promoting citizen enrollment. Increased number of graduates by 24%.

United States Air Force Installations

Responsible for organizational management, personnel actions, training, counseling, supply management, personnel and information security. Provided guidance, administrative oversight, and technical direction to Flight Commanders, military members, and civilians. Meticulously developed/managed annual budget and valuable equipment. Conducted audits to ensure compliance with department policies. Developed in-house operating procedures to establish work policies and standards. Responsible for three deployment teams. Provided state-of-the-art equipment to ensure in time products were created and submitted in a timely manner. Compiled, developed, and interpreted statistical and demographic data for customer survey studies and production reports to ensure production standards and customer satisfaction goals were met. Created a cohesive team through mentoring, training, performance feedback, annual reviews, and awards and recognition program. Assigned appropriate divisions and teams tasks and projects, conducting weekly status reviews until project completion.

Certificate Of Achievement In Six Sigma Green Belt, Program Management

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management, 3.8

Master'S Degree, Public Administration, 3.7

Bachelor’S Degree, Geography

Activities and Societies: Delta Sigma Theta Sorority, Incorporated