Karray Bradshaw Email & Phone Number

Irving, Texas, United States

Handled over 200 calls daily, buying & selling motorcycles making sure we received all documents needed.

Dallas, Texas, United States

I assisted customers with setting up toll tags accounts for their vehicles.

Dallas, Texas, United States

• Managed a high volume workload within a deadline driven environment.• Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, and volume).• Responded appropriately to customer questions and comments.• Screening calls, processed credit card transactions, and did account inquiry.• Provided friendly advice to a diverse clientele, promoting Future Payment Technologies, LLC customer oriented… Show more • Managed a high volume workload within a deadline driven environment.• Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, and volume).• Responded appropriately to customer questions and comments.• Screening calls, processed credit card transactions, and did account inquiry.• Provided friendly advice to a diverse clientele, promoting Future Payment Technologies, LLC customer oriented image.• Became the lead "go-to" person for new reps and particularly escalated calls.• Provided Technical support for credit card terminals clients were using.• Managed customers' accounts by reviewing their current services to ensure they have the best available rate.• Scheduled appointment with potential clients for sales team. Show less

Dallas, Texas, United States

• Met goals of quotas in a metrics type environment. • Generate client appointments and sales leads by making 60-80 calls daily and booking 8-10 appointments a day.• Manage, organize and update contact database.• Created and manage new client and broker relationships.• Maintained and updated appointment calendars.• Engage with prospects and show the value in our products and services.• Prepared a lead file with notes that the salesperson uses on… Show more • Met goals of quotas in a metrics type environment. • Generate client appointments and sales leads by making 60-80 calls daily and booking 8-10 appointments a day.• Manage, organize and update contact database.• Created and manage new client and broker relationships.• Maintained and updated appointment calendars.• Engage with prospects and show the value in our products and services.• Prepared a lead file with notes that the salesperson uses on the sales visit. Show less

Dallas, Texas, United States

• Make outbound calls, manage leads by tracking and following up on them, and follow-up with any inbound leads that came from direct mail, internet or referrals from outside sales force.• Stayed in constant contact with field representatives.• Send out marketing letters, emails and text messages to the list of provided leads to help build the customer base.• Assist with our referral and other marketing efforts.• Enter all notes and special instructions regarding… Show more • Make outbound calls, manage leads by tracking and following up on them, and follow-up with any inbound leads that came from direct mail, internet or referrals from outside sales force.• Stayed in constant contact with field representatives.• Send out marketing letters, emails and text messages to the list of provided leads to help build the customer base.• Assist with our referral and other marketing efforts.• Enter all notes and special instructions regarding an appointment into our scheduling system.• Following up post visit to ensure the customer was satisfied with their overall experience.• Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity. Show less