Karren Bennett Email & Phone Number

Longview, Texas

• Manage IT infrastructure and operations.
• Establish common IT support processes.
• Conceptualized and implemented a SharePoint site for company-wide staff collaboration.
• Perform operations risk assessments.
• Lead strategic planning and leadership meetings.
• Develop detailed user interface programs, mock-ups, and prototype.

Longview, Texas

• Managed IT infrastructure and operations for Programming Services.
• Management responsibilities included large and small project management, participating in campus-wide strategic planning and leadership meetings, conducting adult learning continuing education courses (Access, Word.
• Routinely managed a team of 15 technical staff members.
• Managed an annual operations budget of $2 million and an additional $1.5 million in capital projects each year.
• Responsible for simultaneous management of multiple cross-disciplinary project teams to achieve a common vision, on time, on budget while minimizing risk. Representative projects include SIS implementations, process.
• Responsible for managing university-wide software solutions. Representative projects include the design and implementation of new Chapel Software and ERP Student Information System (Campus Management). The Chapel.

Longview, Texas Area

• Primary developer and support personnel for customizing Raiser’s Edge, Financial Edge, and Goldmine CRM.
• Secondary developer for in-house customizations to Jenzabar CX Web Student Registration system.
• Backup administrator for maintaining Unix servers.
• Assisted Technical Services as second tier support for issues requiring programmer interaction.
• Developer in charge of preparations for and compliance with annual education board security audit.
• Developed and maintained integration processes between Jenzabar software and third party software.

Bachelor Of Science (B.S.), Psychology

A.A.S., General Business

High School