Scheduled meetings, coordinated appointments, travel arrangements for colleagues.Developed new practices for organization, increasing efficiency, and ensuring reduction of costs within administrative departmentManaged the office professionally, utilizing communication skills to maintain positive relationships with clientele.Maintained documentation such as quarterly reports and monitored invoices from third parties.Provided an exceptional customer service experience when interacting via email, phone calls or face to face inquiries.Worked with various software programs for administrative use and organization, such as Teamwork and Click up.

Directed daily operations of a family-owned restaurant, overseeing employees in areas such as staff scheduling, training, and performance management, fostering a supportive and collaborative work environment.Upheld strict adherence to health and safety standards, conducting regular inspections and staff training sessions to promote a safe and sanitary work environment.Collaborated closely with the restaurant owners to develop and execute promotional strategies, contributing to a boost in customer engagement and loyalty.Provided personalized customer service, addressing guest inquiries and concerns promptly to ensure a memorable dining experience for all patrons