Karrie Root, Scla Email & Phone Number

Sr. EDI SpecialistMarch 2019 - Present Training of staff of EDI process and requirements needed for the claim file.Responsible for auditing workers compensation claim files for payor compliance.Liaison between claims team and NY for payor compliance requirements.Liaison between the jurisdictions and the claims team for EDI in New England and the Midwest states.Responsible for oversight of EDI rejections and resolution with the claims team. Sr. Account Claim RepresentativeJuly 2003 - March 2019Responsible for lost time cases of various complexity inclusive of investigating, mitigating, negotiating, and settlements on new incoming lost time claims. Maintain high level of service on all accounts.Developed a strong relationship with brokers and defense counsel Subject Matter Expert on the PMAMC New Hire Training project formed to create consistent training for all new claims staff.Assisted in training and mentoring of current and new members of my own team, and other teams in the office to include PMA claims system, investigation processes and claims management. Possess excellent computer and organizational skills inclusive of effective diary management.