Senior Implementation Specialist
Current- Coordinate initial and ongoing customer launch activities including facility and professional facing setup in the system backend, creating workflows, onboarding healthcare professionals and tracking project metric status
- Create and streamline internal workflows for the Regional Team including process workflow, professional trackers, training materials, messaging templates, and strategy
- Set-up of and customize the New Facility on the CareRev SaaS Platform: cost centers, billing profiles, users, default requirements, training documentations including workflows, etc.
- Work closely with Hospital Clients, CareRev Healthcare Professionals, Clinical Ops, Regional and Credentialing Teams
- Review and ensure that professionals maintain current credentials to work legally in their field or specialty
- Audit and troubleshoot with the relevant Implementation Project Manager to ensure facility implementation is properly functioning and identify friction points