Karri Gillis Email & Phone Number

Iqaluit, Nunavut, Canada

Dieppe, New Brunswick, Canada

Moncton, Nb

Moncton, Nb

Moncton, Nb

Responsibilities for Senior Business Analyst position includes:• Identification of User Communities, Business Roles and Processes;• Elicit security business requirements for multiple projects with the Admin and Claims system;• Assist in the design of Identity and Access Management Corporate Security Lifecycle workflows;• Design all components of business roles, application roles, TAM Groups and Target Entitlements;• Perform data analysis, identify access issues, recommend solutions;• Participate in the creation of the training material;• Participate in the development of support processes;• Participate and manage security defects, triage and resolution processes;• Perform analysis;• Work with Roles Governance team for changes;• Create and manage all aspects of application security for target entitlement.As a Security Analyst, I was responsible for leading a team of business analysts through Roles Based Access Control project. Duties for this role included:• Creation and management of the project plan;• Coordination of data collection of all departments, application and access rights per person;• Document and perform analysis;• Coach and mentor to other business analysts;• Coordination of efforts of business analysts through the process diagram creation, business requirements, Use Case creation and testing;• Develop Roles Based Access Control approach to analysis;• Develop and implement roles based access on a project by project basis;• Develop and implement roles governance.

Toronto, Canada Area

Project Team Leader/Senior Business Systems Analyst for Direct Marketing Centre/Assurant Solutions. Responsibilities included: • Managed all project activities, resources and vendor relations;• Coordinated project schedule with vendors and stakeholders;• Prepare and present regular project updates to all stakeholders;• Negotiated and managed vendor change requests, obtained appropriate approval and funding;• Managed risks, constraints, issues and enhancements;• Completed Current to Future State and Gap Analysis;• Elicited business requirements from internal and external stakeholders;• Designed, tested & implemented software and business processes required to support the niche insurance products;• Developed supporting financial, client and business unit reports;• Documented technical specifications and system functionality ;• Worked closely with all stakeholders to ensure on-time delivery of software customization and updates;• Identification, mapping and migration of conversion data;• Developed training material and conducted training for all stakeholders;• Implementation, conversion and warranty period support;• Created system documentation and user documentation.

Project Team Lead/Senior Business Analyst

Toronto, Canada Area

As a Process Analyst for RBC Insurance, my responsibilities included the following:• Defined the scope of work for each department and created departmental plans;• Created Current State process models and completed Gap Analysis;• Managed project activities and monitored enhancements;• Identified and recommend process improvements;• Completed cost benefit analysis;• Designed efficient Future State processes;• Elicited Detailed Business Requirements;• Identified training and communication needs of departments;• Created/updated procedural manuals, training materials; • Documented tests plans and coordinate testing efforts.

Toronto, Canada Area

• Defined the scope of the initiative;• Created a project plan for each department and combined them to develop a master project plan;• Prepared and presented regular project updates to all stakeholders;• Participated in the creation and validation of RBC Insurance Business Architecture;• Obtained approval and managed project scope, risks and implementation;• Assisted in the establishment and roll-out of the business architecture concept to the business units, emphasizing organizational benefits;• Participated in the establishment of a Process Model repository;• In-house Subject Matter Expert for the IBM Modeler™.

Mississauga, Ontario

Responsibilities for Senior Business Analyst position included:• Defined the scope of the initiative;• Elicit requirements• Obtained approval, created and managed project plan;• Documented external design requirements;• Created System Interaction Diagrams;• Coached/mentored other team members not familiar with group insurance.

Toronto, Ontario

Key Responsibilities:• Led a team of Scotia Insurance project resources to define scope and create and manage project plan.• Prepared and presented regular project updates to all stakeholders• Client/Vendor liaison responsible for negotiation, approval, funding and management of software requirements and change requests• Elicited the creditor insurance business and process requirements (Use Cases/Functional Specifications)• Developed the Communication Strategy for internal and external stakeholders as part of the overall project communication management• On behalf of Scotia Insurance, communicated changes to customers • Liaised with external stakeholders to elicit requirements to facilitate change, determine costs and manage budgets accordingly• Worked closely with external stakeholders to ensure necessary updates and modifications satisfied requirements and coincided with the overall project plan timeline• Participated in the development of the data conversion strategy, identifying issues and proposing resolutions• Coordinated and executed testing activities and validated results• Participated in the implementation strategy• Documented and presented progress updates and benefit analysis to Scotia Insurance management and staff • Managed risks, issues, change controls, and decision logs• Analyzed proposals, provided recommendations for implementation of system supporting automation• Managed production support for mortgage creditor insurance Key Accomplishments:• Successfully implemented a new term lending system with new creditor insurance functionality, superior to the previous functionality• Successfully migrated insured to new platform with new insurance offerings• Completed the insurance program with minimal cost to Scotia Insurance as the vendor incorporated the new creditor insurance functionality into the base product• Successfully implemented a new revolving creditor insurance solution• Supported production

Markham, Ontario

Key Responsibilities:• Defined the scope of the initiative• Obtained approval, created and managed project plan and deliverables• Documented Current State Assessment and Gap Analysis• Elicited business requirements for internal and external stakeholders and clients with particular consideration to the unique requirements of unionized teacher groups and other niche markets• Assisted development, test team, clients and management to ensure on-time delivery of deliverables• Identified, analyzed and proposed potential solutions as issues presented • Participated in the RFI/RFP process• Developed and performed system demonstrations to potential clients• Developed and executed training program for all stakeholdersKey Accomplishments:• Successfully implemented claim and administration system, expanding capabilities to allow the company to take on new types of sales and expand their existing portfolio

Bachelor Of Arts (Ba), Psychology

Bachelor Of Arts (B.A.), Psychology