Karsten Acker Email & Phone Number

Nashville, Tn, Us

Nashville, Tennessee, United States

• Develop and implement business strategies to drive sales growth across multiple retail locations and online platforms• Oversee budget planning, cost control, and resource allocation to maximize profitability• Collaborate with new product development team to layout a product roadmap that aligns with current market trends and align local strategies with overall company objectives• Conduct monthly forecasting reviews to ensure product availability and align with the companies SOIP process• Monitor the effectiveness of marketing efforts and adjust strategies as needed• Negotiate pricing, terms, and service agreements to ensure competitive advantage

Nashville, Tennessee, United States

• Analyzed $6 million territory using 80/20 matrix, develop annual plan to deliver sales objectives for each of the accounts detailed as an 80%; review and update monthly or as required to deliver on objectives• Participated in manager roundtable meetings to help define current business and uncover new ideas• Developed and executed strategic sales plans for a designated territory, driving growth and increasing revenue by 10% year-over-year• Managed and expanded key customer relationships, ensuring high levels of customer satisfaction and retention across a diverse client base• Conducted product training sessions for key accounts and sales teams to enhance product knowledge and support successful product launches

Racine, Wisconsin, United States

• Attended tradeshows, visit accounts, and speak with customers in the field to gain market intelligence that can be passed onto to leadership to better current product assortment and uncover whitespace opportunities• Exceeded yearly sales growth objectives by leveraging great communication both internally and externally• Set SMART goals for both myself and the accounts I am responsible for by employing various reporting tools to deliver on company objectives

Racine, Wisconsin, United States

• Completed a two month accelerated training course that built knowledge for both internal cross-functionality and various sales techniques • Managed a co-worker’s accounts through the toughest times of the Covid-19 pandemic while they were out six months on maternity leave; delivered on all sales pacing objectives and developed new relationships• Wrote up weekly reports that outlined key account updates and any other insights and distributed them to leadership

Menomonee Falls, Wi

• Developed and presented a digital strategy for the Fine Jewelry & Watches buying office to increase seasonal sales by $60 million next year. • Created and analyzed weekly business summary reports and made suggestions to management on what I saw as whitespace opportunities• Presented to upper management on quarterly best sellers and in-depth competitive analysis within departmental retail • Mastered the process of rolling out new product and setting a replenishment process for various programs within our office.

Fitchburg, Wi

• Provided exceptional customer service to hundreds of customers in need on a daily basis • Met and exceeded expectations for customer overall satisfaction scores on a consistent basis • Developed personal skills that helped me empathize with the customer and the problem they may have been facing • Successfully troubleshot customers’ problems to provide them with viable solutions without having the customer incur a cost

• Maintained part and component stock levels to ensure availability for assembly • Inspected hundreds of different parts upon receipt to ensure quality and shipment matched bill of lading • Gained proficiency using various applications of the Business Intelligence System SAP, to track and adjust material inventory levels throughout the warehouse• Presented written reports to senior managers to improve the inventory control process• Successfully trained and assisted co-workers to strengthen the inventory team

Meet and greet golfers providing excellent service before and after their round of golf.•Engage with golfers to assist with bag drop, driving range, golf carts, and pro shop.•Stage and prepare golf carts for daily play prior to golfers’ arrival. •Assist in the maintenance of the golf cart fleet.•Responsible for opening and closing pro shop.

Interacted with the public and provided assistance.•Responsible for improving the function and aesthetics of the grounds.•Maintained adequate supply of range balls in dispenser.•Picked the entire range, checking the tractor and picker unit for service before using.•Washed balls prior to placing in dispenser.

Education record

High School, 3.9/4.0

Activities and Societies: Active member of National Honor Society. Golf all four years, basketball three and cross country two.