Karsten Kreft Email & Phone Number

I am an aspiring IT professional with a robust skill set in hardware and software support, network administration, and cybersecurity. Over the past year, I have honed expertise in:Hardware: Proficient in identifying, connecting, and troubleshooting a wide range of hardware components crucial for supporting remote workforces.Operating Systems: Skilled in installing and supporting Windows OS, with proficiency in command-line operations. Experienced in troubleshooting Mac OS, Chrome OS, Android, and Linux OS.Software Troubleshooting: Adept at diagnosing and resolving issues across PC and mobile platforms, including malware and security concerns.Networking: Knowledgeable in TCP/IP, WiFi, and SOHO networks, ensuring seamless connectivity through effective troubleshooting.Security: Demonstrated ability to identify and mitigate security vulnerabilities across devices and network connections.Mobile Devices: Experienced in configuring and supporting laptops and mobile devices to optimize user connectivity.Virtualization and Cloud Computing: Familiar with cloud computing concepts and adept at setting up client-side virtualization environments.Operational Procedures: Committed to adhering to best practices in safety, environmental impact mitigation, and professional communication.In addition to my IT expertise, my professional background includes diverse experiences such as:Event Coordination: Successfully coordinated onsite events at The Golf Ranch, from tournaments to charity events, overseeing scheduling, training, inventory management, and ensuring exceptional customer service.Subscription Service Management: Spearheaded the launch of a new subscription service, achieving 900 subscribers within 2 months through strategic planning and execution.Equitable Advisors Internship: During my internship, I analyzed financial information to develop tailored strategies and financial plans for clients. I built and maintained strong client relationships, staying updated on their financial status and needs. Additionally, I shadowed advisors in selling financial products and services, including life insurance, annuities, and investment options.My IT background is complemented by a proactive approach to operations management and client engagement, ensuring comprehensive service delivery aligned with organizational objectives.

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  Help Desk Technician

  Contigo Technology

  Austin, Tx, Us

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  The University Of Texas At Dallas

  Business Administration And Management, General