Karsten Feddersen Email & Phone Number

Denmark

Strategic work with the Danish DataHub and the electricity retail market in Denmark including international corporation.

Vejle

Consultancy specialised within business processes and IT management. The key competence is to analyse and optimise business processes using IT.Look at www.feddersen.biz

Horsens, Denmark

In 2011 I was internally transferred from Lockon to the NRGi Infrastructure Division where my task was to do the same IT optimization for the systems and processes as I did in Lockon. I became Chief of Systems operations for a department of seven employees. I had four consultants and three developers in my team. I was our responsibility to turn company demands into IT-systems. Our work area mainly focused on CRM, billing, GIS, web platforms, reporting, integration and a lot of minor but strongly needed support systems. My department mainly supported both the power business and the fiber business of NRGi but also all other business areas of the Infrastructure Division like Lockon. Due to organizational changes my department was integrated into IT Operations. Still withing its short live we managed to implement CRM, BI-reporting, support team for billing was established, a common GIS-team for both power and fiber was established and a lot of vital IT processes were optimized and documented. A new web site strategy was started and it will eventually be implemented by the whole NRGi organization. Management wise I got a very positive feedback in the yearly employment report.

Århus Area, Denmark

Lockon is a security company selling alarm systems for private homes purely by the web. The company was founded in 2009 as a part of NRGi. I started before we went to the marked and was a member of the management organization. My responsibility was everything about IT, processes and the yearly review of the finances.Lockon was unique in terms of gettings it started since it was build from scratch. NRGi gave us complete freedom regarding how to organize the IT infrastructure and processes. I optimized it to an extend where we had a problem free system. Both for internal IT systems and for the web shop. Everything was also documented in a process manual that helped the users in their daily work. The platform was based on a wide range of Microsoft applications and servers. Mainly Office, CRM, SQL, Navision, IIS, Biztalk. The main installation was outsourced to an external partner. Besides normal operation we also implemented an OEM-partner for the alarm system and also implemented a hosted warehouse for NRGi Fibernet.

Århus Area, Denmark

Started in Scanvaegt International which was aquired by Marel International during my employment. I started as a SQL developer in order to learn all aspects of the business IT area before becoming the Application Manager for the Further Processing department. My department made software for all sorts of food processing with recipe control. I delivered BI-/reporting systems based on Microsoft SQL servers around Europe. Often I got the complicated projects/customers since my communicative skills are exceptional in these situations. I was always able to turn the essence of any problem for the customer into a success for both parties. Hereby I delivered projects in the Netherlands, Belgium, England and Russia.

Vejle Area, Denmark

The company was formerly known as Runtime and Geac.Started as a system developer, but spend the last 3½ years as the Product and development manager for the CRM/B2B,/B2C and Sales Force Automation system SellIT. The system was a complete sales and CRM system for the apparel industry using the web for online sales and offline sales on laptops and terminal servers. My position was split in two parts. One part was the management of the development team (2-5 employees) and also the architect of the whole system and its integrations. The second part was the analyst and project manager for major customers in order to ensure that the requirements ended as a part of the product road map. The main focus in terms of management was to get the most out of the developers since we had a very complex product that was developed and supported by a very few ressources. The system was used by major players in the apparel industry like: Tommy Hilfiger Europe (Holland), Neil Pryde (Hong Kong), VF Europe (Belgien. VF implemented it for The North Face, Wrangler, Lee), New Balance (USA), B-Young B2B e-business, Carli Gry (today IC Companys) B2B e-business, Baltex B2B e-business (Canada), Vermilion B2B & B2C e-business (England), Rocky Boots (USA), Louis Garneau (Canada) and others.When I left the company I was offered to buy my department and all its employees worldwide at a price of 3 million Euros.

Vejle Area, Denmark

Mainly worked as a technician for the customers. It was technical work, education, installation and advisoring. Did some sales work as well as development. The intention with my employment was to have me as the base for a new technical department in Vejle which never happened.

Vejle Area, Denmark

I was headhunted to Alfa Laval Agri for their sales force project in Denmark which was the test country for a world wide sales force automation project with offline sales and 3D drawings of stable environments like we know it today in the furniture and kitchen industry. Besides that I was responsible for all IT in Denmark and user education. During my employment I made a IT strategy manual, an automated standard document system, documented processes and made self study guides.

Vejle Area, Denmark

A/S Samfundsteknik was a engineering company that was aquired by Carl Bro in August 1997. The company had 14 departments all across Denmark with about 150 PC-users of which 50 were technical CAD-stations. My position was a new position in the company and the focus was to streamline and standardize the usage of IT across the whole organization. I had ½ a secretary and was able to use a superuser in each department as my “IT-department”. My last task was to integrate A/S Samfundsteknik into Carl Bro. At the time we had very hard financial times and I managed to operate the IT-operations with less than half of our competitors.

Master It Organization, Organizational Leadership, Master

2014: Masterprojekt: Projektledelse for praktikere i SMV Fagpakker 2013: Digital Kommunikation 2013: Ledelse af virksomhedsarkitektur.

Datamatiker, It Strategies

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