Karsten Smet is a Group CEO at ACI Group. They possess expertise in itil, cloud computing, it service management, strategy, disaster recovery and 36 more skills. They is proficient in English. Colleagues describe them as "I’m very pleased I’ve had the chance to work with Karsten and have learned much for doing so. Karsten is very clearly a Customer advocate and he is professional, driven and effective in what he does to achieve ever better results (I’ve witnessed a Customer-perception turnaround and team rally in a very short time). Alongside this, his style (authentic, open, encouraging, objective, self-effacing, energetic and frankly, fun!) makes him a fantastic colleague and highly esteemed leader of… Show more" and "I worked with Karsten at Rackspace at a pivotal time in the organisation's development. Karsten is truly a thought leader in service management and has the energy and passion to lead and drive change. He has a deep understanding of the subtleties and nuances of implementing service management within an organisation with sensitivity to the culture and people. It was a pleasure to work with him and I hope we have another opportunity in the future."