[EN] Support agent since Jan/19 for one of the biggest mobile game developers.[TR] Technical Support Agent for 5 months for major Tech company.Learning how top global companies handle customer support.

Revitalized all brands, restructuring in-house workforce, establishing new systems, and implementing innovative approaches.Increased both revenues and user-base, created presence on all marketplaces and recruited a new team to help with our sales.Remodeled our approach to digital content, standardized how brand content should be and advertised through multiple platforms.Hosted 14 events/tournaments, all of them streamed live on Twitch.Resurrected oyunguru.com with a new website, all new identity on social media focusing mostly on Twitch and Youtube.

Strategized how to establish the website to sell in-game currencies.Gained 300+ independent brick & mortar and 15+ website re-sellers to expand our reach throughout the country.Set up and managed the payment systems for the published games.Accepted the job on the condition of bringing my team with me.The project was canceled just before the hard launch date.

Created a new team mostly with my select colleagues to provide an excellent website experience to gamers in Turkey.Went to Gamescom Cologne and made deals with developers to distribute their games.Reached $330.000 monthly revenues in the first 6 months after launch.Was the second digital distributor of Guild Wars 2 in Turkey, after store giant D&R.After some disagreements between my partners, I moved on to another company.

While Assisting Aykut Sanver, i also worked as Project and Sales Manager at Gamesultan, organising B2B connections and website management.

After 6 months of starting to work at Gamesultan, i was promoted to be Assistant of Aykut Sanver, VP of inner operations at Sihirlikule, worked in this position for a year while continuing my other position as Project and Sales manager.

I Started working Gamesultan, a micro payment provider for online games as a member of Sales and Customer Support team. After 6 Months, i promoted to assistance of Sihirlikule VP of inner Operations, Aykut Sanver.