Karthi Keyan Email and Phone Number

• Creating and Maintaining HP Assets for Hp.• Sending Reports to Customers depending upon their requirement. • Analyzing Data and explaining the same to the customer whenever asked.• Learn the Manual Process of Data Analysis and Automate the same.• Support Team and New Joiners – Train them on different Activities.• Analyze the Data and find the Solution for existing problems.• Come up with Innovative ideas for Process Improvements and find the issue before it comes and solve the same

• Supporting Customers of DELL with their technical issues with their Dell Desktop and Laptop.• Take End to End Ownership of the Issue – find the solution and solve them as early as possible.• Analyze the issue with the Technical Knowledge and solve them.• Convert Support Calls to Sales Call and do Sales after solving the issue.• Co-ordaining with the Research Team and with Training them and keep them updated with the New issues on weekly basis.• Providing support via Voice.

• Supporting Customers of DELL with their technical issues with their Dell Desktop and Laptop.• Take End to End Ownership of the Issue – find the solution and solve them as early as possible.• Analyze the issue with the Technical Knowledge and solve them.• Convert Support Calls to Sales Call and do Sales after solving the issue.• Co-ordaining with the Research Team and with Training them and keep them updated with the New issues on weekly basis.• Providing support via Voice.