Karthick Raja Email and Phone Number

- Formulated a comprehensive financial reporting system, integrating data from six sources to compare projected revenue with actual collections, categorizing discrepancies as deferred or lost.- Provided guidance and oversight to a team of over 20 analysts, facilitating the completion of monthly financial reports and addressing billing concerns from clients and subscribers.- Tracked, visualized, and presented essential metrics to the executive leadership team using Excel, AWS, and proprietary software tools, managing and interpreting subscriber and client data.- Developed and maintained dashboards offering transparency into workflows, generating work queues for multiple operations teams.- Conducted audits on company and partner data sets, collaborating with internal and external stakeholders to rectify errors and enhance processes.- Orchestrated community solar operations across diverse utility programs, liaising with utilities to verify and troubleshoot Community Solar project generation and credit data.- Engineered Excel templates automating manual processes and executing over 10 integrity checks, resulting in a 50% reduction in labor.- Authored 20+ Standard Operating Procedure (SOP) documents and recorded 60+ hours of video training sessions.- Curated an Onboarding Curriculum outlining the department's role within the company, the company's position in the industry, and team-specific procedures and expectations.- Devised department workflows, Service Level Agreements (SLAs), and operational procedures.- Established an automated staffing forecast based on the sales pipeline to optimize resource allocation.