Our organization's operational efficiency soared as I led the MedExpert Billing team, where I applied Lean Six Sigma methodologies to streamline processes. The integration of my operational integrity and collaborative spirit has been pivotal in nurturing a culture of continuous improvement. Recognized for guiding our team with the "Guiding Star" award, I am committed to enhancing service delivery and team training in the fast-paced healthcare sector.Specializing in Revenue Cycle Management (RCM), I possess a deep understanding of healthcare principles that ensure accurate provider data management and claims adjudication. In my most recent role, I managed a team of 98, utilizing Pivot Tables for insightful KPI management and fostering an environment of knowledge sharing. This hands-on experience reflects my dedication to driving data-driven decisions and operational excellence.

Led a pilot batch for a new start-up project at Bristol Healthcare Services, Inc., resulting in significant team growth based on performance.Managed collections received by clients, leading to the team being awarded as the Best Team at the company.

In my role as a Process Team Lead at NPS Technology Pvt Ltd, I successfully managed AR & Billing Process operations, overseeing a team of 56 AR Callers and Analyst executives. By coordinating with support processes like Credentials & EDI Enrollment, I streamlined the Billing process and acted as a Change Manager. My continuous process evaluations and implementation of new ideas drove operational improvements and enhanced team performance.

As a Senior AR Executive at CELER SOFT SERVICES PRIVATE LIMITED in Nandhanam, I oversaw Treatment plan approvals, Prior Authorizations, and appeals preparation for Gastroenterology. I maintained monthly AR reports and updated SOP for process reference, ensuring smooth operations and compliance with payer guidelines.Managed Treatment plan approvals and Prior Authorization and oversaw appeals preparation and payer specific guidelines.Maintained monthly AR reports and updated SOP

In my role as a Senior AR Caller at ecare India Pvt Ltd, I analyzed and called insurance carriers for WC & Federal claims, focusing on major denials and responding to clarification emails promptly. I also made corrections and refilled claims to carriers, while handling rejections and liaising with the EDI department for issue resolution.