Karthick Suresh

Karthick Suresh Email and Phone Number

Technical Support Engineers & Application support Engineers at Tata Consultancy Services
Karthick Suresh's Location
Chennai, Tamil Nadu, India, India
About Karthick Suresh

Technical Analyst, Application Support Engineer, Redhat Openshift in IBM CloudPosition: Non-Production Environment Analyst.Agile methodology is used.ITIL is the framework.• Offering technical assistance for the boots.com e-commerce platform's non-production environments (QA, E2E, and PT).• Collaborating with the testing and development teams to thoroughly analyse and resolve environment-related problems.• Managing requests, incidents, deployments, shakedowns, automation, and health check procedures.• Server, middleware, database, cloud, and numerous SaaS tool system management.• Adding the most recent fixes and remedies for newly identified issues to OPDs (Operational Procedure Documents).Comprehending every feature and technical aspect of a recently commissioned tool and getting the DoU (Document of Understanding) ready for it.• Support for the establishment of knowledge bases and improvements to processes and services.Position: Non-Production Environment Analyst. Agile methodology is used. ITIL is the framework. • Offering technical assistance for the non-production environments (QA, E2E, and PT) of the

Karthick Suresh's Current Company Details

Technical Support Engineers & Application support Engineers at Tata Consultancy Services
Karthick Suresh Work Experience Details
  • Tata Consultancy Services
    Centralised Environment Management Services & Devops
    Tata Consultancy Services Sep 2022 - Apr 2024
    Position: Non-Production Environment Analyst.Agile methodology is used.ITIL is the framework.• Offering technical assistance for the boots.com e-commerce platform's non-production environments (QA, E2E, and PT).• Collaborating with the testing and development teams to thoroughly analyse and resolve environment-related problems.• Managing requests, incidents, deployments, shakedowns, automation, and health check procedures.• Server, middleware, database, cloud, and numerous SaaS tool system management.• Adding the most recent fixes and remedies for newly identified issues to OPDs (Operational Procedure Documents).Comprehending every feature and technical aspect of a recently commissioned tool and getting the DoU (Document of Understanding) ready for it.• Support for the establishment of knowledge bases and improvements to processes and services.Position: Non-Production Environment Analyst. Agile methodology is used. ITIL is the framework. • Offering technical assistance for the non-production environments (QA, E2E, and PT) of the
    View
  • Tata Consultancy Services
    Software Engineer
    Tata Consultancy Services Sep 2022 - Apr 2024
    Chennai, Tamil Nadu, India
    View
  • Tata Consultancy Services(Pay Roll Of Crown Solutions)
    Software Engineer
    Tata Consultancy Services(Pay Roll Of Crown Solutions) Sep 2022 - Apr 2024
    Chennai, Tamil Nadu, India

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Karthick Suresh's current role is Technical Support Engineers & Application support Engineers at Tata Consultancy Services.

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