Karthick Gunasekaran

Karthick Gunasekaran Email and Phone Number

Engineering Leader | Solution Architect | Strategic Thinker | Problem Solver | Data-driven | Customer Obsessed | Team Leadership & development | Project Management | OPEX | Data Analytics | SMB | ETL | EDW | FINTECH | @ PayPal
san jose, california, united states
Karthick Gunasekaran's Location
Fremont, California, United States, United States
About Karthick Gunasekaran

Obsessed with customer satisfaction and driven by data, I have a laser focus on refining processes to deliver high-quality software products in challenging, fast-paced environments.I am passionate about engineering leadership and management, helping teams, and fostering a positive team culture and environment.I lead a team of talented engineers who develop world-class products for digital payments, e-commerce, and mobile payments. I have over 7 years of experience in managing and executing complex projects with technical excellence and customer focus. I am passionate about delivering innovative solutions that enhance the customer experience and drive business growth.My core competencies include strategic planning, problem-solving, critical thinking, building high-performance teams, decision-making, hiring and developing talent, coaching, mentoring, planning and designing systems, and providing guidance and direction.I have expertise in FinTech, identity, and e-commerce domains, I have expertise in cards, EMV, contactless, tokenization, P2P, P2B, BNPL, billing & subscription, invoicing, recurring payments, working capital, business loans, and partner integration. I am always eager to learn new technologies and skills and have acquired multiple leadership, communication, and problem-solving certifications. I am a goal-oriented and innovative leader who strives to deliver high-quality products and foster a culture of collaboration and excellence.

Karthick Gunasekaran's Current Company Details
PayPal

Paypal

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Engineering Leader | Solution Architect | Strategic Thinker | Problem Solver | Data-driven | Customer Obsessed | Team Leadership & development | Project Management | OPEX | Data Analytics | SMB | ETL | EDW | FINTECH |
san jose, california, united states
Website:
paypal.com
Employees:
30222
Karthick Gunasekaran Work Experience Details
  • Paypal
    Software Engineering Manager
    Paypal Feb 2022 - Present
    San Jose, California, United States
    Led Apple Pay initiative integrated with PayPal WPS for phase 1 and ramped to 100% to increase the conversion rate.Implemented strategy and led initiative to prevent risk loss of 2.8M for critical security issues and reduced the loss by 95% by working closely with product and analytics.Led team to improve revenue from 12.1M - 13.2M by addressing dropouts in the user journey and improved the conversion of user checkout for JS SDK.Led initiative to upgrade the tech stack for branded credit debit card and reduced the customer bottleneck by 5%.
  • Paypal
    Staff Software Engineering Manager
    Paypal Sep 2019 - Jul 2022
    San Jose, California, United States
    • Led an initiative for the Smart Payment button for returning customers providing card details, which reduced customer processing time by 8% by implementing the LLS cookie and upgrading to passkey.• Managed a team to increase revenue by addressing dropouts in the user journey and improving the conversion rate of user checkout services at PayPal.• Reduced customer blockages by upgrading the tech stack for credit and debit cards and resulting in improvement in customer journey by 5% and helped dev team for better maintainability of the stack.• Mentored, coached, and promoted the right talent, resulting in 15% increase in satisfaction & team goals.• Improved the KPI metrics for velocity of the team by addressing the gaps in scrum ceremonies by providing direction to the team to address the gap which resulted in a 20% increase in deliverables.
  • Paypal
    Staff Software Engineer
    Paypal Aug 2018 - Sep 2019
    San Francisco Bay Area
  • Cognizant
    Software Engineering Manager (Paypal Inc)
    Cognizant Jul 2015 - Aug 2018
    San Jose
    Recruited and onboarded top talent, expanding the team by 50% and improving overall team velocity by 25%.• Refined operational KPI metrics by increasing the availability and throughput by solving engineering problem and resulted in 5 % increase in user satisfaction.• Focused on the milestone and deliverables with the company's vision in alignment with individual goals to delegate and prioritize tasks which boosted team motivation and satisfaction scores to 75%.• Spearheaded the launch of a highly successful web platform, resulting in a 25% increase in user adoption and a 20% reduction in bug rate.
  • Cognizant
    Software Engineering Manager(Ebay Inc)
    Cognizant Mar 2014 - Jul 2015
    San Jose
    • Led technical improvements to achieve high standards, increasing code coverage and alerts and monitoring which reduced production incidents by 7%.• Re-architected the entire stack, transitioning to a newer architecture to enhance user experience and interaction, which resulted in an 8% increase in user satisfaction.• Directed efforts to improve latency on customer interaction pages, achieving a 5% enhancement and driving continuous improvements based on metrics for a positive business impact.• Orchestrated the integration of streamlined processes and conventions in project planning, enhancing product alignment, prioritization, and trade-off negotiation to ensure 100% quality completion.• Provided technical insights for the team and collaborated with architects to devise optimal designs, achieving a significant reduction in server load, and aiding a 10% increase in revenue savings.
  • Creamos Solutions Inc
    Sr. Solution Architect (@Cisco)
    Creamos Solutions Inc Oct 2013 - Mar 2014
    San Jose, Ca
    • Delivered product requirements by creating high-level architectural specifications, ensuring feasibility and functionality with existing platforms to reduced API call by 5%.• Exhibited technical solutions for Node.js and JavaScript applications and guided the engineering team for clarity of technical nuances for team training and reduced the cost by 8%.• Design solution to migrate legacy web application to MEAN stack and remove slowness of legacy stack and improve 5%in order processing.• Develop proofs-of-concept and prototypes to help illustrate approaches to technology and make sure non-technical person understand on technology which reduces the meeting hours by 25%.• Resolved & provided solutions for issues related to latency and security for web/mobile applications and increased in rendering from 800ms to 250ms.• Created unit and UI tests that run on a CI server for each feature and regression for uniformity and incorporated the process which reduces the deployment cycle by 35%.
  • Creamos Solutions Inc
    Sr.Web Ui Engineer/ Architect
    Creamos Solutions Inc Oct 2012 - Sep 2013
    San Jose , Ca
    • Created unit and UI tests that run on a CI server for each feature and regression for uniformity and incorporated the process which reduces the deployment cycle by 35%.• Streamlined software development processes following the company's SDLC, integrating Agile sprint tasking techniques and leveraging Trello for task management, leading to a 25% reduction for new features.• Designing and redefining the project's structure and Unified Modeling Language (UML) diagram for a better understanding of a legacy application. • Delegating software development tasks to the team and providing them 100% clarity on sprint work.• Researching and evaluating technical standards and tools for a project
  • Infosys Technologies Ltd
    Technology Analyst
    Infosys Technologies Ltd Jul 2006 - Oct 2012
    Tampa/St. Petersburg, Florida Area , Seattle, Chicago, New Jersey, Phoenix
  • Inautix Technologies
    Application Developer
    Inautix Technologies Mar 2006 - Jul 2006
    Chennai Area, India
    Web application development.
  • Sify
    Software Developer
    Sify Mar 2004 - Mar 2006
    Chennai Area, India

Karthick Gunasekaran Education Details

Frequently Asked Questions about Karthick Gunasekaran

What company does Karthick Gunasekaran work for?

Karthick Gunasekaran works for Paypal

What is Karthick Gunasekaran's role at the current company?

Karthick Gunasekaran's current role is Engineering Leader | Solution Architect | Strategic Thinker | Problem Solver | Data-driven | Customer Obsessed | Team Leadership & development | Project Management | OPEX | Data Analytics | SMB | ETL | EDW | FINTECH |.

What schools did Karthick Gunasekaran attend?

Karthick Gunasekaran attended Harvard Business School, University Of Madras, Don Bosco Higher Secondary School.

Who are Karthick Gunasekaran's colleagues?

Karthick Gunasekaran's colleagues are Beth Jones (Nichols), Ca Kishan Tripathi, Kannan Karthik, Matt Stepp, Subhrat Mahajan, Marilyn Herrera, Boopathi Bss.

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