Karthick Gunasekaran Email & Phone Number

San Jose, California, United States

Led Apple Pay initiative integrated with PayPal WPS for phase 1 and ramped to 100% to increase the conversion rate.Implemented strategy and led initiative to prevent risk loss of 2.8M for critical security issues and reduced the loss by 95% by working closely with product and analytics.Led team to improve revenue from 12.1M - 13.2M by addressing dropouts.

San Jose, California, United States

• Led an initiative for the Smart Payment button for returning customers providing card details, which reduced customer processing time by 8% by implementing the LLS cookie and upgrading to passkey.
• Managed a team to increase revenue by addressing dropouts in the user journey and improving the conversion rate of user checkout services at PayPal.
• Reduced customer blockages by upgrading the tech stack for credit and debit cards and resulting in improvement in customer journey by 5% and helped dev team for better maintainability of the stack.
• Mentored, coached, and promoted the right talent, resulting in 15% increase in satisfaction & team goals.
• Improved the KPI metrics for velocity of the team by addressing the gaps in scrum ceremonies by providing direction to the team to address the gap which resulted in a 20% increase in deliverables.

San Francisco Bay Area

San Jose

• Recruited and onboarded top talent, expanding the team by 50% and improving overall team velocity by 25%.
• Refined operational KPI metrics by increasing the availability and throughput by solving engineering problem and resulted in 5 % increase in user satisfaction.
• Focused on the milestone and deliverables with the company's vision in alignment with individual goals to delegate and prioritize tasks which boosted team motivation and satisfaction scores to 75%.
• Spearheaded the launch of a highly successful web platform, resulting in a 25% increase in user adoption and a 20% reduction in bug rate.

San Jose

• Led technical improvements to achieve high standards, increasing code coverage and alerts and monitoring which reduced production incidents by 7%.
• Re-architected the entire stack, transitioning to a newer architecture to enhance user experience and interaction, which resulted in an 8% increase in user satisfaction.
• Directed efforts to improve latency on customer interaction pages, achieving a 5% enhancement and driving continuous improvements based on metrics for a positive business impact.
• Orchestrated the integration of streamlined processes and conventions in project planning, enhancing product alignment, prioritization, and trade-off negotiation to ensure 100% quality completion.
• Provided technical insights for the team and collaborated with architects to devise optimal designs, achieving a significant reduction in server load, and aiding a 10% increase in revenue savings.

San Jose, CA

• Delivered product requirements by creating high-level architectural specifications, ensuring feasibility and functionality with existing platforms to reduced API call by 5%.
• Exhibited technical solutions for Node.js and JavaScript applications and guided the engineering team for clarity of technical nuances for team training and reduced the cost by 8%.
• Design solution to migrate legacy web application to MEAN stack and remove slowness of legacy stack and improve 5%in order processing.
• Develop proofs-of-concept and prototypes to help illustrate approaches to technology and make sure non-technical person understand on technology which reduces the meeting hours by 25%.
• Resolved & provided solutions for issues related to latency and security for web/mobile applications and increased in rendering from 800ms to 250ms.
• Created unit and UI tests that run on a CI server for each feature and regression for uniformity and incorporated the process which reduces the deployment cycle by 35%.

San Jose, CA

• Created unit and UI tests that run on a CI server for each feature and regression for uniformity and incorporated the process which reduces the deployment cycle by 35%.
• Streamlined software development processes following the company's SDLC, integrating Agile sprint tasking techniques and leveraging Trello for task management, leading to a 25% reduction for new features.
• Designing and redefining the project's structure and Unified Modeling Language (UML) diagram for a better understanding of a legacy application.
• Delegating software development tasks to the team and providing them 100% clarity on sprint work.
• Researching and evaluating technical standards and tools for a project

Tampa/St. Petersburg, Florida Area, Seattle, Chicago, New Jersey, Phoenix

Chennai Area, India

Web application development.

Chennai Area, India

Certificate In Leadership Principles, Completed

Leadership Principles is an online certificate program from Harvard Business School Online. Leadership Principles is designed to help.

Bachelor Of Engineering, Computer Science Technology, A

Activities and Societies: Team member in Volleyball and CRICKET. Participated and won inter College competitionBachelor of Computer.

Computer Science, Computer Science

Activities and Societies: Computer sciecneHigh school graduate student