Who is Karthiga Devi? Overview
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Quick answer
Karthiga Devi is listed as Process Associate at HCLTech, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Karthiga Devi.
Karthiga Devi holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from Dr N.G.P. Institute Of Technology.
Company email context
Email format at HCLTech
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HCLTech
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Profile bio
About Karthiga Devi
As an experienced Process Associate for Experian's UK client, I excel in managing diverse customer queries, including those related to CCJ, IVA, credit scores, and more. My role involves coordinating with vendors to resolve issues, strategizing and managing email communication, and providing training and assessments for team members. I also oversee team operations, ensuring effective query resolution and smooth workflow through strong communication and management skills.
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2 roles
Karthiga Devi work experience
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Process Associate
CurrentAs a Process Associate for Experian's UK client, I excel in managing and resolving a diverse range of customer queriesEfficiently handling inquiries related to County Court Judgement (CCJ), Individual Voluntary Arrangement (IVA), Credit Scores, Voter’s Roll, Notice of Correction (NOC), Alias/Association/Dissociation, CAIS & CAPS, Declined Applications, Boost, Login Issues, Reports, and MSE Credit Club.Engaging with vendors to resolve complex customer issues and ensure timely solutions.Managing and strategizing email communications to enhance efficiency and effectiveness.Providing comprehensive training and assessments to new team members, ensuring they are well-equipped to handle their roles.Overseeing team operations, clarifying queries, and ensuring smooth team management through effective communication.Dedicated to delivering exceptional customer service and process improvements while fostering a collaborative and productive work environment.
Feb 2023 - Present
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Karthiga Devi education
FAQ
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What company does Karthiga Devi work for?
Karthiga Devi works for HCLTech.
What is Karthiga Devi's role at HCLTech?
Karthiga Devi is listed as Process Associate at HCLTech.
Where is Karthiga Devi based?
Karthiga Devi is based in Chennai, Tamil Nadu, India while working with HCLTech.
What companies has Karthiga Devi worked for?
Karthiga Devi has worked for Hcltech.
How can I contact Karthiga Devi?
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What schools did Karthiga Devi attend?
Karthiga Devi holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from Dr N.G.P. Institute Of Technology.
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