Experience in writing stored procedure.Creating, updating and Modifying SQL tables to extract required data from the Database.Review database performance and user reports.Checking the database tables to fix the issue by modifying and restoring it.Creating SOP Documentation based on Helpdesk support issues for future use.Strong Understand of Client Requirement and Scope of Project Before Implementation.Troubleshoot and resolve POS application issues escalated from end users.Handling and Assigning Tasks to the Team and Monitoring Frequently Maintaining SLA.Automating the daily tasks using batch script to reduce manual tasks.Integrating Application software and Hardware configuration changes.Providing Seminar and training to the team members.Managing team members and Coordinating Smooth Implementation on crucial days.Additional Tasks HandledSupported management activities new project requirement meetings.Support for vendor project requirements and test implementation.Pre and Post implementation SOP documentation signoff.