Karthiga Ravikumar

Karthiga Ravikumar Email and Phone Number

Technical Support Engineer @ WondersMind
Karthiga Ravikumar's Location
Tamil Nadu, India, India
About Karthiga Ravikumar

Karthiga Ravikumar is a Technical Support Engineer at WondersMind. They possess expertise in java, ooad, case tools, requirements engineering, software testing and 3 more skills. They is proficient in hindi, Telugu, English and tamil.

Karthiga Ravikumar's Current Company Details
WondersMind

Wondersmind

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Technical Support Engineer
Karthiga Ravikumar Work Experience Details
  • Wondersmind
    Technical Support Engineer
    Wondersmind Dec 2018 - Present
    Bengaluru, Karnataka, India
  • Wondersmind Infotech Solutions Pvt. Ltd
    Technical Support Engineer
    Wondersmind Infotech Solutions Pvt. Ltd Dec 2018 - Jul 2022
    Experience in writing stored procedure.Creating, updating and Modifying SQL tables to extract required data from the Database.Review database performance and user reports.Checking the database tables to fix the issue by modifying and restoring it.Creating SOP Documentation based on Helpdesk support issues for future use.Strong Understand of Client Requirement and Scope of Project Before Implementation.Troubleshoot and resolve POS application issues escalated from end users.Handling and Assigning Tasks to the Team and Monitoring Frequently Maintaining SLA.Automating the daily tasks using batch script to reduce manual tasks.Integrating Application software and Hardware configuration changes.Providing Seminar and training to the team members.Managing team members and Coordinating Smooth Implementation on crucial days.Additional Tasks HandledSupported management activities new project requirement meetings.Support for vendor project requirements and test implementation.Pre and Post implementation SOP documentation signoff.

Karthiga Ravikumar Skills

Java Ooad Case Tools Requirements Engineering Software Testing Software Project Management E Commerce Agile Software Development

Karthiga Ravikumar Education Details

  • Vellore Institute Of Technology
    Vellore Institute Of Technology
    Software Engineering
  • Thiruvalluvar Higher Sec School
    Thiruvalluvar Higher Sec School
    Hsc
  • St.John’S Matric Higher Sec School
    St.John’S Matric Higher Sec School
    Sslc
  • Vellore Institute Of Technology
    Master Of Technology - Mtech

Frequently Asked Questions about Karthiga Ravikumar

What company does Karthiga Ravikumar work for?

Karthiga Ravikumar works for Wondersmind

What is Karthiga Ravikumar's role at the current company?

Karthiga Ravikumar's current role is Technical Support Engineer.

What schools did Karthiga Ravikumar attend?

Karthiga Ravikumar attended Vellore Institute Of Technology, Thiruvalluvar Higher Sec School, St.john’s Matric Higher Sec School, Vellore Institute Of Technology.

What are some of Karthiga Ravikumar's interests?

Karthiga Ravikumar has interest in Social Services, Children, Education, Environment, Arts And Culture, Health.

What skills is Karthiga Ravikumar known for?

Karthiga Ravikumar has skills like Java, Ooad, Case Tools, Requirements Engineering, Software Testing, Software Project Management, E Commerce, Agile Software Development.

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